Human Resources Generalist

 

Employee Relations & Manager Support

• Serve as the primary day-to-day HR resource for employees and managers regarding workplace concerns, policies, performance, conduct, attendance, and other employee relations matters.
• Receive, assess, document, and respond to employee complaints and conduct timely, objective workplace investigations as needed.
• Guide managers through difficult conversations, performance concerns, disciplinary action, policy violations, and corrective-action documentation.
• Follow employee relations and performance matters through resolution and ensure appropriate documentation and follow-up are completed.
• Partner with leadership on complex, sensitive, or high-risk matters and proposed terminations.
• Provide ongoing HR coaching and guidance to managers and identify opportunities for continued manager development.

Compliance & Policy

• Serve as a primary internal resource for HR compliance and maintain working knowledge of applicable federal, state, and local employment laws across the company's operating locations.
• Help ensure HR policies, procedures, documentation, and employment practices are consistently implemented across the organization.
• Conduct routine audits of employee files, I-9s, HRIS records, required postings, certifications, and other compliance-related records.
• Support compliance related to wage and hour requirements, leave and accommodations, employment eligibility, discrimination and harassment, recordkeeping, and other workplace regulations.
• Support workers' compensation and leave administration as needed and escalate significant legal, compliance, safety, or employee relations concerns appropriately.
• Identify compliance gaps or areas of risk and partner with leadership and the Support Team to develop and implement appropriate solutions.

Employee Lifecycle, Benefits & HRIS

• Support the employee lifecycle from onboarding through separation, including employment records, status changes, transfers, promotions, compensation changes, and offboarding.
• Support day-to-day benefits administration, open enrollment, PTO and leave questions, and employee benefit needs.
• Maintain accurate and confidential employee information and records within the HRIS and applicable systems.
• Generate HR reports and track employee relations, compliance, training, performance, and other HR activity as needed.

• Maintain a visible, approachable, and trusted HR presence across La Vida Hospitality locations, building strong relationships with Unit Leaders, managers, and employees.
• Work collaboratively across the La Vida Support Team and with Unit Leaders to provide consistent and coordinated people support throughout the organization.
• Build meaningful connections with employees by maintaining an active presence at company locations, team events, trainings, appreciation initiatives, and other employee-focused activities, helping foster trust, approachability, and connection between employees and the Support Team.
• Provide on-site support for employee relations, investigations, compliance, training, onboarding, terminations, and other HR needs.
• Partner on employee engagement, culture, recognition, and team development initiatives as needed.
• Identify recurring HR, employee relations, or compliance trends and provide observations and recommendations to leadership.
• Travel regularly between company locations in Delaware, South Carolina, and other states as needed.
• Maintain the highest level of discretion and confidentiality and serve as a brand ambassador for La Vida Hospitality's culture, core values, and How We Roll.

• 3–5+ years of progressive Human Resources experience, preferably within hospitality, restaurants, food and beverage, retail, or another multi-location service environment.
• Hands-on experience with employee relations, workplace investigations, performance management, disciplinary action, and policy interpretation.
• Strong working knowledge of employment laws and HR compliance requirements; multi-state HR experience preferred.
• Experience supporting multiple locations or business units strongly preferred.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred; equivalent education and relevant experience may be considered.
• SHRM-CP or PHR certification preferred.
• Experience with HRIS, payroll, benefits, and employee recordkeeping systems.
• Excellent communication, judgment, organization, documentation, and follow-through skills.
• Ability to navigate difficult conversations, maintain confidentiality, hold managers accountable, and build collaborative working relationships.
• Ability to work independently, manage multiple priorities, collaborate across departments, and recognize when matters require escalation.
• A hospitality soul with a genuine desire to support employees, build relationships, and help managers lead effectively.
• Ability and willingness to travel regularly and maintain schedule flexibility to support a multi-location hospitality organization.

Compensation & Benefits:

This position pays $75,000–$85,000/year based on experience, plus a comprehensive benefits package and great La Vida perks. We believe work should support a great life outside of it, too, which is why our benefits go beyond the basics and reflect what we do best — Enjoying the Ride & Celebrating our Tribe!

• Paid time off & vacation
• Health insurance & wellness resources
• Professional development, leadership training, coaching & mentorship
• Growth opportunities across a growing, multi-brand hospitality company
• Food, beverage & retail discounts across La Vida brands
• Team events, outings & experiences — including trips like our recent ski getaway to the Poconos
• Employee appreciation events & seasonal parties, travel opportunities, team outings & experiences
• Local lifestyle perks, including paddleboarding, gym, & kayaking discounts
• ...and plenty more!