Human Resources Generalist

Position: Human Resources Generalist
Location: Texas- remote
Pay Range: $40.00-$45.00
Duration: Contract
Job ID: 179236

Job Overview:
The Human Resources Generalist will play a critical role in supporting a growing fiber broadband network provider. This position will be responsible for a wide range of HR functions, including employee relations, HR administration, compliance, onboarding, performance management support, benefits coordination, recruiting support, and collaboration with the company’s Professional Employer Organization (PEO). Candidates with experience in telecommunications, cable, broadband, or related infrastructure industries are strongly preferred. The role reports directly to the Director of Human Resources.

Responsibilities:

• Administer day-to-day human resources operations across the employee lifecycle.
• Serve as a primary point of contact for employee questions regarding policies, benefits, leave administration, and HR programs.
• Coordinate onboarding, offboarding, employment documentation, and personnel file maintenance.
• Partner with managers on employee relations matters, performance management, investigations, and workplace issues.
• Support recruiting activities, including interviews, candidate coordination, and offer administration.
• Coordinate with the company's PEO and benefit providers on benefits, payroll-related matters, and compliance requirements.
• Communicate clearly and professionally with employees, managers, candidates, vendors, and PEO representatives regarding HR policies, processes, and follow-up items.
• Assist with policy development, handbook updates, and HR process improvements.
• Monitor compliance with federal, state, and local employment laws.
• Support training, organizational development, and workforce planning initiatives.
• Prepare HR reports, metrics, and analyses for management.

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Approximately 5 years of Human Resources Generalist experience.
• Knowledge of employee relations, compliance, benefits administration, leave management, and HR best practices.
• Excellent written and verbal communication skills, including the ability to clearly explain HR policies, document employee relations matters, and interact effectively with employees and leaders at all levels.
• Experience and fluency working with HRIS platforms, Microsoft Office applications, and AI tools.
• Ability to maintain confidentiality and manage sensitive information.
• Experience supporting a multi-state workforce is preferred.
• Telecommunications, cable, broadband, utility, construction, or infrastructure industry experience strongly preferred.

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred, though not required.

• Hands-on HR professional who thrives in a fast-paced growth environment.
• Strong business partner capable of balancing employee advocacy with business objectives.
• Comfortable working independently while collaborating effectively across departments.
• Thoughtfully leverages AI tools to create efficiencies and organizational enhancements.
• Strong communicator who builds trust through clear, timely, and professional written and verbal communication with employees, managers, candidates, and external partners.
• Experience supporting field operations and geographically dispersed workforces is highly desirable.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $40.00-$45.00

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

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