Human Resources Generalist

Announcement No.:

3380001

Department: Human Resources Affiliation: Non-Union FLSA: Exempt

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DESCRIPTION

The City of Wilmington, a leading Delaware employer, upholds its commitment to quality public services and fiscal stability through the Human Resources Department. We manage recruitment, training, payroll, benefits,

collective bargaining, and risk management. The Human Resources Generalist will join our dynamic, fast-paced employee services division, overseen by the Director of Employee Services.

DUTIES AND RESPONSIBILITIES

The Human Resources Generalist performs professional-level human resources work supporting recruitment, employee services, workforce administration, compliance, and employee programs. The position serves as a

primary resource for applicants, employees, supervisors, and departments by coordinating recruitment, ensuring compliance with City policies and employment regulations, and delivering exceptional customer service. This

individual reports to the Director of Employee Services. Additional responsibilities include:

• Provides guidance and timely communication to applicants, employees, managers, and departments regarding recruitment processes, application status, employment procedures, and Human Resources policies.
• Coordinates recruitment activities, including reviewing applications, performing prescreening interviews, preparing hiring materials, conducting background checks, and assisting with onboarding.
• Prepares correspondence, reports, spreadsheets, presentations, and workforce analytics to support operational and executive decision-making.
• Compiles and analyzes workforce data and prepares statistical and narrative reports within the Human Resources Information System (HRIS).
• Conducts biannual driver's license verification for employees in positions requiring driving privileges and monitors compliance with applicable policies.
• Administers the City's residency compliance program by orienting new employees, monitoring compliance deadlines, maintaining records, and preparing cases for the Residency Review Board.
• Administers the Sick Leave Bonus Program by verifying eligibility and coordinating employee benefit elections.
• Coordinates year-round recruitment, onboarding, and employment processing for Parks & Recreation temporary employees and Youth Career Development Program participants.
• Assists with Citywide recruitment events, employee engagement initiatives, and special programs, including Youth Career Development, Take Our Daughters and Sons to Work Day, and Police and Fire recruitment initiatives.
• Maintains confidentiality of sensitive personnel information and provides high-quality customer service to internal and external customers.
• Performs other related duties as assigned.

EDUCATION AND EXPERIENCE

Bachelor's degree in human resources, Business Administration, Public Administration, or a closely related field, and two (2) to four (4) years of progressively responsible human resources experience; or an equivalent

combination of education and experience

• Knowledge: Human resources principles and employment practices. Recruitment, onboarding, and workforce administration. Federal, state, and local employment laws.
• Skills: PC software packages, including Microsoft Office 365, software applications such as payroll, enterprise resource planning, and HRIS software systems. Excellent communication skills (written and oral). Strong critical thinking.
• Abilities: Prioritize and organize work to meet deadlines in a fast-paced environment. Manage and manipulate Excel spreadsheets for sensitive employment data. Exercise sound judgment in applying policies and procedures. Maintain confidentiality of employee information. Ability to review work thoroughly to identify and correct errors before submission. Work effectively with a diverse workforce, from front-line to executive levels.
• Licenses: Possess and maintain a valid driver's license with a good driving record.

CANDIDATE EVALUATION

Evaluation for this position includes a review of the applicant materials, certification of qualified applicants, skills testing, and a panel interview.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

All selected applicants must pass a criminal background investigation and pre-employment physical.

• Work is normally performed in a quiet office seated at a desk utilizing a computer.
• Work requires the employee to frequently sit, talk, or hear.
• Occasionally required to walk, use hands to finger, handle or feel objects, tools, or controls, and reach with hands or arms.
• May occasionally lift and/or move up to 25 pounds.
• Vision requirements include close vision and the ability to adjust focus.
• Location and Schedule: Business hours are Monday through Friday, 8:30 am - 4:30 pm. in the City/County Building, 800 North French Street, Wilmington, DE 19801. During peak periods

TOTAL COMPENSATION

Compensation encompasses both salary administration and a comprehensive benefit package:

• Salary Administration: New employees are hired at the starting and up to median salary based on qualifications and internal equity. Annual merit increases are provided based on a satisfactory performance review.
• Benefits: The City offers a robust benefit package with medical/dental available on the date of hire. Additional details available at www.wilmingtonde.gov/benefits.

SUPPLEMENTAL INFORMATION

This position is open to all internal and external applicants who meet the minimum qualifications.

• To apply visit www.WilmingtonDE.gov. Computers are available in the Department of Human Resources, City/County Building, 800 N. French St, 4th Floor, Wilmington, DE 19801. Call 302-576-2460 to schedule an appointment for computer use.
• The City of Wilmington is an equal opportunity employer.
• City Residency required within 12 month(s) of employment.
• The City Code provides preference for eligible internal candidates, veterans, and current city residents.
• The City of Wilmington is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and the Delaware Persons with Disabilities Employment Protections Act, it is the policy of the City to provide reasonable accommodation when requested without causing an undue hardship. If accommodation is needed, please call 302-576-2466.

BENEFITS

THE CITY OF WILMINGTON COMPENSATION PACKAGE

The City of Wilmington is committed to providing a robust healthcare portfolio to meet the needs of our employees and their families and is pleased to offer coverage on your first day of employment. Helping you understand the benefits we offer is important to us. Please refer to our Employee Benefits website to view all healthcare plans, vendor information, resources, and benefit rates.

Medical Insurance: Highmark BCBS of Delaware. City of Wilmington offers 2 medical plans, PPO II (Preferred Provider Organization) and an EPO (Exclusive Provider Organization).

Dental Insurance: MetLife. City of Wilmington offers three dental plans, Dental Plan 1, 2, and 3.

Vision Plan: Unum (Powered by EyeMed). City of Wilmington offers two vision plans, Basic Vision coverage which is available if you enroll in medical insurance. Basic Vision Coverage which is no cost, and the Buy-Up Vision coverage is available at an additional cost.

Additional Benefits: The City of Wilmington also offers other valuable benefits such as Life and AD&D Insurance, Long-Term Disability. Employer Provided HRA's, Flexible Spending Accounts (medical reimbursement and dependent care), additional whole and term life insurances, short term disability and critical care insurance are also available at an additional cost to the employee.

Opt-Out Cash Back Incentive Program: Employees who choose to enroll in medical or dental coverage other than the City's and can provide proof of this medical coverage may be eligible to receive additional income.

Wellness: We enjoy staying healthy together! Therefore, we have an engaging calendar of wellness events throughout the year for employees, retirees and their families. To learn more, check out our Employee Perks page.

Sick Leave: Accumulates at the rate of one day for each completed month of service, beginning after the first full month of employment.

Vacation: At least eight (8) hours of vacation per month after the completion of the first six (6) months of continuous employment until the next January 1. Each January 1 thereafter, employee will be credited with at least ninety-six (96) hours* of vacation for the calendar year, until the completion of five (5) years of continuous service.

Holiday: Eligible employees receive holiday pay from date of hire, View City Holidays

Life Insurance: The City agrees to provide term life insurance for each eligible employee for a maximum of fifty thousand dollars ($50,000.00) at no cost.

Pension: Eligible employees are able to participate in the State Pension Plan you will contribute 6% of your bi-weekly base pay.

Deferred Compensation Plan: Optional employee contributory plan available.

Live Near Your Work Program: Homebuyer Assistance program to provide up to $4,000 in homebuyers assistance for newly hired employees, first time homebuyers, and those employees choosing to purchase a residence in one of the City's unique and culture-blended neighborhoods.

Tuition Reimbursement: The City encourages employee self-development and continuing education and provides a reimbursement program for eligible employees annually for qualified college or certification courses taken that year.

Teleworking/Remote Work*: Eligible employees qualify for a hybrid schedule upon approval through the city's teleworking policy. The City is committed to increasing employee productivity and improving talent recruitment by providing employees with work alternatives that enable eligible employees to meet their work and family needs.

PSLF Program Eligible Employer: The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click PSLF Loan Forgiveness.

• Benefits for employees under collective bargaining agreements or appointed positions may vary.