Administrative Skills, Applicant Tracking System, Background Investigation, Budgeting, Coaching, Computer Skills, Contact Management, Continuous Improvement, Corporate Policies, Correctional Health, Dental Insurance, Employee Assistance Plan, Employee Orientation, Establish Priorities, Federal Government, Health Plan, Healthcare, Healthcare Providers, Healthcare Software, High School Diploma, Human Resources, Interviewing Skills, Leadership, Maintain Compliance, Microsoft Excel, Microsoft Word, Offer Letters, Onboarding, Operational Support, Performance Analysis, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Process Development, Process Improvement, Quality Assurance, Quality Management, Regulatory Requirements, Service Delivery, Short Messaging Service (SMS), Social Media Marketing, State Government, Time Management, Training/Teaching, Typing, Vision Plan, Writing Skills
NaphCare has an excellent opportunity for a Hiring Specialist Manager to join our Corporate Headquarters in Birmingham AL.
NaphCare is a privately-owned business operating in the spheres of correctional healthcare, administrative and technology services. Over the past thirty-four years NaphCare has expanded to meet the evolving healthcare and related software needs of its local, state and federal government clients and to continually improve the delivery of healthcare services to patients incarcerated in jails and prisons. NaphCare has a strong presence throughout the United States, with its principal corporate office in Birmingham, AL, and satellite offices in Las Vegas, NV; Phoenix, AZ; and San Diego CA.
Under the direct supervision of the Vice President of Talent Acquisition, the Hiring Specialist Manager is responsible for performing clerical, administrative, and operational duties that support an exceptional candidate onboarding experience and the overall success of the Talent Acquisition team. This role focuses on expediting the hiring process by partnering with remote facilities to guide candidates successfully through the pre-employment clearance process and into employment with NaphCare. In addition, the Hiring Specialist Manger serves as a subject matter expert on the Applicant Tracking System (ATS) and onboarding processes, providing training, coaching, and ongoing support to Hiring Specialists. The position also assists with coordinating workflow, monitoring onboarding performance metrics, identifying process improvement opportunities, ensuring compliance with company policies and regulatory requirements, and serving as a resource to team members and site leadership to promote consistency, efficiency, and high-quality hiring practices.
Responsibilities:
- Recruits, interviews, and selects talent for the team.
- Monitors productivity and performance metrics.
- Addresses performance concerns in a timely manner.
- Oversees quality assurance and continuous improvement.
- Conducts performance reviews.
- Plans and prioritizes team workload.
- Once offer is accepted by a candidate begin the collection of new hire documents.
- Communicate with the new hire via texting, email, and phone.
- Collect and upload copy of signed offer letter
- Enter the Staff Profile Form
- Enters any additional requests (if applicable)
- IT Requests (Software and Equipment Needs, Network Access, Remote Access)
- HR Requests (HRS Access, Budget Access)
- TA Requests (ICIMS Access)
- Assist with the verification of medical licenses and credentials.
- Order and manage drug screening and background check process
- Manage flow of new hire documents through applicant tracking system.
- Upload documents into ATS as they are received.
- Assist the facility in onboarding new hires
- Work with site to coordinate Start Date
- 1st Day Instructions
- Orientation and Training
- Assist marketing team with social media and other recruiting efforts
- Process new employee relocation reimbursements
- Provide sourcing support to the recruiting team, when needed
- Be knowledgeable and be able to explain company benefits, policies and parameters positions.
- Maintains contact with candidates throughout the hiring process up until their start date.
- Notify and provide updates to the TA Team and Hiring Managers regularly.,
- Immediately notifies the TA Team and Hiring Manager of any issues or delays during the onboarding process.
- Trains and assists Hiring Specialists on the Applicant Tracking System and Onboarding process.
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Qualifications:
- High School diploma or GED certificate with one (1) year clerical experience in a healthcare setting preferred. Minimum two (2) years college preferred.
- Must have computer skills, including a working knowledge of Microsoft Word and Excel with a minimum typing speed of 45 words per minute.
- Must possess strong written communication and verbal skills, good judgment and be able to manage stressful situations.
- Must have the physical and mental capacity to perform in a fast paced and challenging environment.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one!
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.
Equal Opportunity Employer: disability/veteran
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Naphcare, Inc.
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.