Human Resources Information and Technology Assistant

Norfolk Public School District

Norfolk, VA

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JOB DETAILS

SKILLS

Adobe Product Family, Coaching, Communication Skills, Computer Hardware, Data Analysis, Data Collection, Document Management, High School Diploma, Human Resources, Information Technology & Information Systems, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Onboarding, People Management, Printing, Record Keeping, Regulations, Reporting Skills, Set Goals, Time Management, Training/Teaching, Transaction Processing/Management, Writing Skills

LOCATION

Norfolk, VA

POSTED

2 days ago

Full-Time and Permanent; Non-Exempt; 7.5 Hours/Day; 252 Days/Year; 12 Months/Year; Grade KK

DEFINITION

The Human Resources Information and Technology Assistant is primarily responsible for assisting Human Resources-related information and technology.The incumbent who serves in this position is responsible for providing a broad range of human resources services for Norfolk Public Schools including but not necessarily limited to: human resources information support; personnel transaction management; onboarding of certain part-time hires; serving as a data contact for various other departments and work locations; analyzing and synthesizing data to prepare a variety of district, state, and federal reports; and providing professional development to select employee groups as requested.

SUPERVISION

Work is performed under the general direction of the Human Resources Information and Technology Specialist (HRITS). The incumbent in this class is expected to refine and develop his or her own work routine and carry assignments to completion with limited supervision and direction. The incumbent's work is reviewed in terms of efficient and effective operations of the department and compatibility with established goals, objectives, policies, regulations, and laws.

DISTINGUISHING CHARACTERISTICS

This job class is assigned only to the Department of Human Resources. The specialized responsibilities of this class distinguish it from other classified positions with the department.

ESSENTIAL FUNCTIONS OF THE CLASS (May not include all duties performed).

Serves as the first point of contact for internal and external contacts (i.e. telephone, e-mail, in-person).

Takes initiative to respond to general inquiries, permitting HRITS to complete his or her primary responsibilities without undue interruption.

Works collegially with and interfaces with departments and school facilities to meet data requests as directed.

Conducts onboarding for substitute teachers, substitute teacher assistants, athletic coaches, and other part-time employees as directed.

Manages the electronic document system (Laserfiche) to ensure accuracy of scanned and indexed documents. Provides training to new users as directed.

Scans employee records to the electronic filing system (Laserfiche), honoring existing naming conventions and filing systems.

Accurately executes personnel reports from a variety of electronic systems, including MUNIS, Frontline Absence Management, and PowerSchool's Hire and Perform.

Answers basic data requests in a timely fashion. Requests come from internal and external customers. Examples include time entry history, elections, terminations, full-time equivalent employees, job openings and vacancies, etc.

Accurately completes employment verifications.

Maintains an accurate record of the substitute teacher and substitute teacher assistant roster via Frontline Absence Management. Checks jobs daily to confirm fulfillment. Drafts and sends appropriate MOUs for fulfilled assignments. Updates tracking spreadsheet accordingly.

Assists HRITS with annual contract printing, distribution, collection, and scanning as requested.

Assists Department of Human Resources staff with conducting departmental events and attends those functions when directed. Examples include recruitment events, Continuing Contact Teacher Celebration, etc.

Supports the mission of a paperless environment by using electronic forms and conducting business via electronic methods.

Responds to voice messages and e-mails within 24 business hours.

Performs other duties as required by the supervisor.

Performs related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Uses Microsoft products (i.e. Outlook, Excel, Word) and Adobe Pro in daily work. Complete proficiency is expected.

Functional knowledge of the general organization and function of a public school system and organizational mission of a personnel department.

Ability to utilize a wide variety of computer technology hardware and software applications.

Ability to communicate clearly and concisely orally and in writing. Ability to communicate effectively with a variety of stakeholders.

Excellent data collection and report writing skills.

Ability to develop detailed documentation.

Functional knowledge of data analysis and reporting techniques.

Ability to maintain records and prepare complex reports from such records.

MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS

High school diploma and 5 or more years of related work experience. An Associate's or Bachelor's Degree in a related field is strongly preferred. Direct experience with MUNIS, Frontline, and/or PowerSchool products is strongly preferred.

LICENSE

None Required

PHYSICAL ATTRIBUTES

Work involves long periods of sitting at a desk and looking at a computer screen.

HAZARDS

Work involves exposure to normal, everyday risks in an office environment.

UNUSUAL DEMANDS

Work is performed in an office and is subject to continuing stress, constant deadlines, and frequent interruptions and may require attendance at evening and weekend meetings and events and after-hours responsiveness.

About the Company

Norfolk Public School District

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