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Human Resources - Leave & Compliance Coordinator

The Cellular Connection

Fishers, IN

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JOB DETAILS
SKILLS
Americans with Disabilities Act (ADA), Audit Metrics, Concrete, Corporate Policies, Detail Oriented, Documentation, Employee Relations, Employment Law, FMLA (Family and Medical Leave Act of 1993), HRIS/HRMS, Human Resources, Leadership, Legal Documents, Maintain Compliance, Organizational Development/Management, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Regulatory Compliance, Regulatory Requirements, State Laws and Regulations, Strategic Planning, Time Management, Willing to Travel, Writing Skills
LOCATION
Fishers, IN
POSTED
2 days ago
POSITION PURPOSE

The Leave & Compliance Coordinator is responsible for administering employee leave of absence programs and supporting compliance with federal, state, and local employment laws. This role serves as a key partner to employees, managers, and HR leadership by ensuring consistent, timely, and compliant handling of FMLA, ADA, and other leave-related matters across a multi-state workforce.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  1. Administer and manage all aspects of employee leave programs, including:
    1. Family and Medical Leave Act (FMLA)
    2. Americans with Disabilities Act (ADA) interactive process
    3. State and local leave programs
    4. Personal and medical leaves of absence
  2. Coordinate the full leave lifecycle:
    1. Intake and eligibility determination
    2. Distribution and tracking of required documentation
    3. Ongoing communication with employees and leadership
    4. Return-to-work coordination
  3. Ensure timely and compliant handling of leave requests in accordance with company policy and applicable laws
  4. Maintain accurate leave records within the HRIS and ensure proper documentation and audit readiness
  5. Serve as a primary point of contact for employees regarding leave status, benefits impacts, and required actions
  6. Partner with Payroll and Benefits to ensure accurate deductions, benefits continuation, and reconciliation during leaves
  7. Monitor multi-state law changes and assist in updating policies and practices to ensure compliance.
  8. Support ADA accommodations by facilitating the interactive process and coordinating medical certifications
  9. Assist with reporting, compliance audits, and HR metrics related to leave and accommodations.
  10. Provide education and guidance to leaders and HR team members on leave and compliance processes.
  11. Assist with employee relations matters and investigations as needed.
  12. Respond to HR inquiries daily
  13. All other duties as assigned


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

A bachelor's degree (B.A. / B.S.) in Human Resources or related field or the equivalent combination of education and experience is preferred but not required. 2 to 4 years of experience with focus on leave administration, compliance, or employee relations. Multi-State HR experience preferred.

LANGUAGE SKILLS

Strong oral and written communications skills required. Reads and interprets documents such as leave documentation and multistate legal requirements. Routinely speaks effectively before groups of customers, clients, and managers and/or employees of organization. Strong organizational skills with ability to manage multiple cases simultaneously. High attention to detail and ability to maintain confidential information.

REASONING/PROBLEM SOLVING ABILITY

Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

DECISION MAKING & IMPACT OF ERRORS

Operational - Makes day-to-day and/or daily decisions used to support strategic direction. Decisions often require thought and are structured. Decisions tend to be short term (one year or less) and usually moderate to high cost.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to stand and/or walk up to 35% of the time.
  • Able to sit over 70% of the time.
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Hybrid/Remote
  • Must be able to work nights and weekends as needed to support field leadership.
TRAVEL REQUIREMENTS
  • Travels up to 10% of the time, including overnight.


We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information, or any other status protected by applicable federal, state, or local laws. We are committed to providing reasonable accommodations for qualified individuals with disabilities.

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About the Company

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The Cellular Connection

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