Human Resources Manager

Human Resources Manager – Chick-fil-A Ponce & Boulevard

Chick-fil-A Ponce & Boulevard is seeking a highly organized, people-focused, and results-driven Human Resources Manager to lead recruiting, onboarding, team member development, engagement, and retention efforts. This leader plays a critical role in building a strong culture by ensuring team members feel supported, developed, and equipped for success while maintaining compliance with company policies and employment practices.

Pay Range: Competitive salary based on experience

Position Type: Full-Time

Availability: Monday–Friday with occasional evenings, weekends, and special events as needed

Responsibilities:

• Lead all recruiting efforts, including sourcing, interviewing, selection, and hiring of team members
• Oversee the onboarding process to ensure a welcoming and effective transition for new hires
• Coordinate and facilitate new hire orientations and training initiatives
• Maintain team member personnel files and ensure compliance with employment laws and company policies
• Manage employee relations concerns and provide coaching and guidance to leaders and team members
• Support performance management processes, including evaluations, corrective action, and development planning
• Develop and execute team member engagement, recognition, and retention initiatives
• Monitor staffing levels and partner with department leaders to meet hiring goals
• Track and report key HR metrics, including turnover, retention, staffing, and training completion
• Support leadership development programs and succession planning efforts
• Ensure compliance with all federal, state, and local employment regulations
• Assist with benefits administration, leave management, and workers' compensation processes
• Partner with the Operator and Leadership Team to strengthen culture and achieve organizational goals

Qualifications:

• Previous Human Resources, Talent Acquisition, Recruiting, or Leadership experience preferred
• Strong interpersonal, communication, and conflict-resolution skills
• Exceptional organizational skills and attention to detail
• Ability to maintain confidentiality and handle sensitive information professionally
• Strong administrative and computer skills, including Microsoft Office and Google Workspace
• Ability to manage multiple priorities in a fast-paced environment
• Passion for developing people and building strong teams
• Knowledge of employment laws and HR best practices preferred
• Professional, positive, and service-oriented mindset

Benefits:

• Competitive pay
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Free employee meals during scheduled shifts
• Leadership development opportunities
• Sundays off
• Positive and growth-focused work environment
• Opportunities for advancement within Chick-fil-A

About Us

At Chick-fil-A Ponce & Boulevard, we believe our greatest asset is our people. The Human Resources Manager plays a vital role in attracting, developing, and retaining exceptional team members while fostering a culture rooted in care, excellence, and growth. If you are passionate about helping others succeed and creating an outstanding team member experience, we'd love to meet you.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Benefits

Job Type

Schedule