Human Resources Manager

Human Resources Manager (Hospital)

North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patientsatisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more.

Why join NorthCarolina Specialty Hospital?

• Award Winning Hospital for Special Surgery
• 5 Star CMS rated facility for patient experience
• Positive Work culture
• Career growth opportunities
• Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
• Paid Time Off
• 401k Employer Match
• Tuition Assistance

Job Summary:

The HR Manager (HRM) directs human resources efforts to ensure performance and organizational excellence, adherence with all regulatory, compliance and legal human resources issues, and promote an environment of respect for all employees, patients and visitors. Reporting to the CEO, the HR Manager partners closely with various leadership teams to develop and implement effective human resource programs, including talent acquisition, organizational development, training, performance management and compensation. Leads and executes on all recruitment, employee engagement, employee relations, and other related human resources functions.

Essential Job Functions:

• While partnering with the leadership team, the HRM will ensure that the culture of the organization is following the mission, vision and values set forth by the organization.
• As a member of the Management team, the HRM leads all HR related activities to support and collaborate with organizational leaders
• Leads the local HR team to ensure all HR processes and practices are aligned with the management companies' standards. The HRM oversees the talent acquisition process to includes building a recruitment strategy for sourcing, interviewing and hiring and onboarding processes of all employees, contracted staff and other hires as needed. Ensure the recruiting strategies are up to date and implementation of new strategies when applicable.
• Collaborates with corporate partners to leverage resources, communication and supports employees on all HR related topics
• Develop, implement and execute on, world class onboarding and retention strategies.
• The HRM is responsible for ensuring the organization complies with all Federal and local regulations, including but not limited to FMLA, OSHA, ADA, Joint Commission, CMS, federal, state, and local laws/regulations. HRM mitigates risk that could result in hefty fines, legal ramifications, and reputation damage.
• Develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs meet employee needs, comply with legal requirements, and are cost effective. The HRM develops benefit communications and counsel's employees on benefits related issues.
• Assists in managing the learning management system program and website. Trains employees on how to use the web-based system, as well as troubleshoot any questions and/or problems from users.
• Coordination and administration of the annual performance evaluation processes
• Partners with the leadership team to identify emerging leaders and facilitates leadership development programs.
• Manages the compensation function for the market. Plans, develops, and implements new and revised compensation programs, policies and procedures to align with the company's goals and competitive practices. This position is also responsible for ensuring that company compensation programs are consistently administered in compliance with internal policies and government regulations.
• Partner with the finance team to ensure the organization's payroll functions are in compliance with government regulations, to include and not limited to FLSA, NRLB and other payroll practices.
• Facilitate and manages all employee relations on behalf of the company.
• Projects a professional demeanor and appearance while maintaining the confidentiality of patients, staff, and the facility and adhering to HIPAA policy. Reports, in good faith, any known or suspected activity that appears to violate laws, rules, regulations or the Code of Conduct.
• Review policies, procedures and other organizational programs with a lens of continued process improvement to ensure efficiencies and effectiveness
• Partners with the management's company legal counsel to ensure all HR related contracts are negotiated and comply with all regulatory standards.
• Oversees, manages, and develops HR Team for career progression
• Additional duties as assigned

Qualifications, Knowledge & Ability:

• Bachelor's degree required and Master's degree preferred
• 5 years' experience leading HR with a strong focus on partnerships supporting the leadership team, employee engagement, employee relations, talent acquisition and service delivery.
• Professional in Human Resources (PHR) Certification or SHRM Certified Profession (CP/SCP) preferred
• 5 years of previous leadership experience required, preferably in Healthcare environment
• Previous healthcare background required
• Requires continuing education, which is directly related to the job specification
• Demonstrated HR knowledge of commonly used concepts, practices, and procedures within a particular field
• Demonstrated ability to effectively plan, prioritize & organize
• Knowledge of employee investigation protocol
• Measuring and tracking KPI's for Human Resources
• Knowledge of state, federal and accrediting body regulations and standards related to healthcare.
• Leads and participates in goal-setting and educational activities for his/her own professional advancement and that of others
• Strong communication skills– written & verbal
• Excellent Customer Service skills to ensure colleague support
• Strong interpersonal skills and model professionalism
• Ability to understand and apply guidelines, policies and procedures
• Demonstrated ability to problem solve; ability to understand and deal effectively with problems and opportunities
• Demonstrated ability to communicate effectively with people of diverse professional, educational, and lifestyle backgrounds
• Demonstrated ability to managing priorities/deadlines and be flexible with work assignments
• Ability to partner with people effectively, patiently and respond professionally in all situations
• Ability to understand the sensitive nature of HR and personal information and to maintain the highest of standards of confidentiality and respect of this information.
• Must be able to work independently, as well as in a team, and assume responsibility for timely completing of assigned functions
• Exercises sound judgement, seeking advice when appropriate
• Skilled relationship management across multiple stakeholders
• Must have strong computer skills that are required to perform essential job-related duties. Familiar with Microsoft Office software (Word, Excel, PowerPoint, Publisher)
• Strong computer knowledge using HRIS system (ADP and Ultimate Software/UKG a plus)

Our employees are critical to our success and we value their contributions. North Carolina Specialty Hospital offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.