Human Resources Manager - Houston Market

Aramark

Houston, TX

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Business Administration, Business Strategy, Candidate Pipeline, Candidate Sourcing, Change Management, Coaching, Communication Skills, Culinary Operations, Data Quality, Employee Relations, Employee Retention, Employment Law, English Language, Equal Employment Opportunity (EEO), Event Management, Food Services, HRIS/HRMS, Human Resources, Human Resources Analytics, Human Resources Certification, Human Resources Management, Human Resources Planning, Human Resources Processes, Human Resources Strategy, Interviewing Skills, Leadership, Maintain Compliance, Metrics, Microsoft Office, Multilingual, Multitasking, Needs Assessment, Onboarding, Operational Support, Organizational Development/Management, Organizational Skills, PHR (Professional in Human Resources), People Management, Performance Management, Problem Solving Skills, Process Improvement, Record Keeping, Recruiting Strategy, Reporting Dashboards, Reporting Skills, Risk Management, SPHR (Senior Professional in Human Resources), Service Delivery, Society for Human Resource Management (SHRM), Spanish Language, Sports, Staff Requirements, Strategic Planning, Succession Planning, Talent Management, Trend Analysis, Twitter, Workforce Planning
LOCATION
Houston, TX
POSTED
4 days ago

Job Description

The Human Resources Manager is responsible for supporting all human resources functions across operational locations in the Houston Market, with a primary focus on talent acquisition, workforce planning, onboarding, compliance, and HR operations. This role partners closely with operational and culinary leadership teams to recruit, develop, and retain top talent while driving a positive employee experience. The position also plays a key role in supporting major events, including workforce planning and HR coordination for the Houston Open Golf Tournament for both Mens and Womens events.

Job Responsibilities

Talent Acquisition & Culinary Recruiting

  • Lead full-cycle recruiting for exempt, non-exempt, hourly, and management positions.
  • Manage high-volume recruiting efforts for culinary, hospitality, operations, and event-based roles.
  • Recruit and hire culinary professionals, including hourly food service employees.
  • Build and maintain partnerships with culinary schools, hospitality programs, community organizations, and industry networking groups to develop talent pipelines.
  • Conduct candidate sourcing, interviewing, selection, offer preparation, and onboarding activities.
  • Partner with hiring managers to identify workforce needs and develop strategic recruiting plans.
  • Track recruiting metrics, hiring trends, and workforce analytics to support staffing decisions.
  • Support succession planning and leadership development initiatives to build internal talent.

HR Operations & Compliance

  • Administer onboarding, orientation, and offboarding processes.
  • Assist employees with benefits, payroll, and HR-related inquiries.
  • Maintain employee records and HR systems while ensuring data accuracy and confidentiality.
  • Support compliance with federal, state, and local employment laws and regulations.
  • Prepare HR reports, recruiting metrics, turnover analysis, and workforce dashboards.
  • Identify and implement process improvements to enhance HR service delivery and operational efficiency.

Houston Open Golf Tournament Administration

  • Lead HR and workforce planning efforts for the Houston Open Golf Tournament, supporting both Mens and Womens events.
  • Recruit, onboard, and manage seasonal staff, event personnel, and hospitality team members.
  • Coordinate staffing requirements for tournament operations, hospitality venues, premium events, and culinary services.
  • Partner with event leadership to ensure appropriate staffing levels and workforce readiness.
  • Serve as the primary HR contact for employee relations, staffing issues, and workforce support during tournament operations.
  • Manage employee engagement, recognition, scheduling, and compliance activities associated with tournament events.

Leadership & Business Partnership

  • Partner with operations leadership to align HR strategies with business objectives.
  • Provide recommendations on workforce planning, succession management, and organizational effectiveness.
  • Support change management initiatives and organizational growth strategies.
  • Participate in special projects and strategic HR initiatives as assigned.

Core Compentencies

  • Talent Acquisition & Culinary Recruiting
  • Employee Relations
  • Workforce Planning
  • HR Operations
  • Employee Engagement
  • Performance Management
  • Compliance & Risk Management
  • Hospitality & Event Staffing
  • Tournament Operations Support
  • Organizational Development
  • Leadership Coaching
  • HR Analytics & Reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Bachelors Degree in Human Resources, Business Administration, or related field.
  • Bilingual in English/Spanish is preferred.
  • 5+ years of progressive Human Resources experience, preferably supporting operations, hospitality, food service, sports, or event management environments.
  • Proven experience in full-cycle recruiting with a strong emphasis on culinary and hospitality talent acquisition.
  • Experience supporting large-scale events, tournaments, or hospitality operations preferred.
  • Strong knowledge of employee relations, investigations, performance management, and employment law.
  • HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
  • Proficient in Microsoft Office Suite and HRIS systems.
  • Excellent communication, organizational, analytical, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/