Human Resources Manager- Organizational Development

Human Resources Manager- Organizational Development

Location

Skyline Center, 929 N. Front Street, NC

Job Type

Full Time-Regular

Job Number

FY26-00181

Department

Human Resources

Opening Date

06/17/2026

Closing Date

7/2/2026 11:59 PM Eastern

Post-Offer Required Pre-Employment Screenings

Driving History Check

Criminal History Check

Education Verification

Drug Screen

Approved Hiring Salary/Range

$87,380.80 - $113,611.68

Full Salary Range

$ 87,380.80 - $ 139,809.02

Working Hours

Monday through Friday 8 am - 5 pm

• Description
• Benefits
• Questions

The City of Wilmington is an Equal Opportunity Employer.

Position Description

One City. One Workforce. One Purpose.

Great organizations dont happen by chance-they are built through strong leadership, continuous development, and a culture of accountability.

As the Organizational Development Manager, youll play a pivotal role in shaping the employee experience across the City. From developing leaders and strengthening performance management practices to driving organizational change and workforce development initiatives, youll help create the foundation that enables employees and teams to perform at their best.

Why this role matters:

The success of every City service starts with the people who deliver it. This position helps ensure leaders have the tools to lead effectively, employees have opportunities to grow, and departments are aligned around a consistent, high-performing workplace culture. Your work will directly influence employee engagement, organizational effectiveness, and the Citys ability to serve the community today and into the future.

Please note: City Council has approved a Living Wage increase, and the salary shown in this posting will take effect beginning July 1.

Typical Tasks

• Develops, implements, and manages organizational development and training programs to address leadership effectiveness, employee performance, and workforce consistency.
• Owns the design, implementation, and continuous improvement of the City's performance management system, ensuring consistency, accountability, and alignment with organizational goals.
• Identifies gaps in leadership capability, supervision practices, and employee development through data analysis, employee feedback, and operational trends.
• Develops and delivers training for supervisors and managers on performance management, accountability, communication, and leadership expectations.
• Partners with Human Resources Business Partners, who identify workforce and leadership needs, while this role designs and delivers development solutions.
• Supports organizational change initiatives, including restructuring, role clarity, and workforce transitions.
• Evaluates training and development programs to ensure effectiveness and alignment with organizational needs and recommends improvements as needed.
• Develops and tracks metrics to measure the effectiveness of training, leadership development, and organizational initiatives and uses data to inform continuous improvement.
• Supports succession planning and workforce development initiatives to strengthen internal talent pipelines.
• Collaborates with Employee Relations to provide training related to workplace conduct, policy application, and reducing employee relations risk.
• Promotes consistency in leadership practices and employee expectations across departments.
• Utilizes workforce data and analytics to identify trends and recommend strategies to improve performance and engagement.
• Builds and maintains strong working relationships with internal stakeholders to support organizational goals.
• Identifies opportunities to improve processes, strengthen accountability, and enhance workforce effectiveness.
• Stays informed of best practices in organizational development, leadership training, and workforce development.
• Ensures compliance with applicable laws, policies, and procedures related to training and workforce development.
• Performs all other related duties as required.

Qualifications

Required:

• Bachelor's degree in human resources, Organizational Development, Business/Public Administration, or a related field
• Minimum of 5 years of progressive experience in organizational development, training, or human resources
• An equivalent combination of training and experience may be considered
• HR certification (SHRM-CP, SHRM-SCP, PHR or SPHR) (must obtain within 1 year)

Supplemental Information

Office Work:

Primarily sedentary, involving prolonged sitting, computer use, telephone and office equipment operation, and standard office tasks. Requires visual acuity, hearing, and manual dexterity for reviewing documents, analyzing data, and completing administrative responsibilities.

WORKING CONDITIONS:

This position is primarily office-based, utilizing standard office equipment in a climate-controlled setting and adhering to applicable safety and ergonomic guidelines.

Our Core Values:

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees' Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:

• NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
• Deferred Compensation - The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*):

• Sick Leave - 12 days accrued each year
• Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
• Holidays - 13 paid holidays annually
• Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
• Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:

• Tuition reimbursement
• Employee Assistance Program
• Short & Long Term Disability
• Cancer & Critical Illness
• Accident Insurance
• Whole Life Insurance
• Credit Union membership

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.

This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.

01

Please acknowledge that you agree to fully complete all required sections of the application, including work experience, education, and the supplemental questionnaire; and that your responses are truthful and complete and can be verified within your application. Entering "N/A or "See Resume/Application" does not qualify as an acceptable response.

• Yes

02

Do you have a valid US Drivers License?

• Yes
• No

03

Which best describes your highest level of education in human resources, Organizational Development, Business/Public Administration, or a related field?

• High School Diploma or GED
• Vocational/Technical Training or Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate Degree
• None - N/A

04

How many years of progressive experience do you have in training or human resources?

• I have no experience
• less than 1 year
• 1 year to less than 3 years
• 3 years to less than 5 years
• 5 years to less than 7 years
• 7 years to less than 9 years
• 9 years or more

05

Please identify the company/agency/organization where you gained the experience described in question #4. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A or "See Resume/Application" does not qualify as an acceptable response.

06

How many years of experience do you have in organizational development or workforce development?

• I have no experience
• less than 1 year
• 1 year to less than 3 years
• 3 years to less than 5 years
• 5 years to less than 7 years
• 7 years to less than 9 years
• 9 years or more

07

Please identify the company/agency/organization where you gained the experience described in question #6. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A or "See Resume/Application" does not qualify as an acceptable response.

08

Do you have experience working for a local government/municipality?

• yes
• no

09

Please indicate the type(s) of governmental work experience that you have (responses should be supported by experience detailed on the application).

• Local / Municipal Government (City or County)
• Public School / University
• State Government
• Federal Government
• other ( contract worker for government agency)
• I have no experience working for a government agency

10

Please indicate whether you currently possess any Human Resources or Organizational Development certifications (e.g., SHRM, ATD, or similar). If yes, list your certifications below. If not, you will be required to obtain an approved HR or Organizational Development certification within one (1) year of hire.

11

The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity. Please acknowledge that you understand this process.

• Yes

Required Question

Employer City of Wilmington

Address PO Box 1810

929 N. Front Street, 11th Floor

Wilmington, North Carolina, 28401

Phone 910-341-7840

Website http://www.wilmingtonnc.gov/jobs