Human Resources Manager

Location: West Palm Beach, FL
Work Arrangement: Fully onsite
Salary: $70,000–$90,000, depending on experience

About the Role

We are seeking an experienced, hands-on Human Resources Manager to oversee all areas of HR operations and serve as a trusted advisor to employees and leadership. This position manages employee relations, payroll, benefits, recruitment, compliance, and HR administration within a highly regulated aviation environment.

The ideal candidate brings progressive HR leadership experience, strong knowledge of employment regulations, and experience supporting FAA/DOT compliance and Drug and Alcohol Testing Programs.

Key Responsibilities

Human Resources Operations

• Lead HR programs and services, including recruitment, onboarding and offboarding, payroll, benefits, compensation, training, performance management, succession planning, retention, records management, and employee relations.

• Maintain accurate and compliant personnel files, I-9 documentation, background investigations, and employee records.

• Ensure HR systems and processes support accurate employee data, reporting, documentation, and operational requirements.

• Protect confidential employee and company information.

• Identify and implement improvements to HR policies, systems, processes, and practices.

• Communicate effectively with employees, managers, executives, regulatory agencies, vendors, and other external partners.

Employee Relations

• Advise employees and management on company policies, performance management, disciplinary actions, grievances, complaints, and other workplace matters.

• Investigate and resolve employee relations concerns, including complaints, disciplinary issues, workplace conflicts, and EEOC-related matters.

• Guide managers through performance improvement plans, progressive discipline, conflict resolution, and corrective actions.

• Ensure employment decisions are consistent with company policies and applicable federal, state, and local laws.

FAA/DOT Compliance

• Serve as the company’s primary Designated Employer Representative (DER) for its FAA/DOT Drug and Alcohol Testing Program.

• Oversee pre-employment, random, reasonable-cause, post-accident, follow-up, and return-to-duty testing.

• Maintain safety-sensitive employee records, testing pools, manuals, notifications, certifications, required postings, and compliance documentation.

• Manage background and employment-clearance processes, including PRIA/PRD, NATA/NATACS, CHRC fingerprinting, and other required screening programs.

• Coordinate regulatory training and participate in internal, third-party, and government audits.

• Identify compliance deficiencies, recommend corrective actions, and maintain required annual and regulatory reports.

Payroll, Benefits and Leave Administration

• Ensure accurate and timely payroll processing, including new hires, employee changes, tax updates, direct deposits, deductions, and payroll verification.

• Administer employee benefit programs, including health and welfare plans, annual open enrollment, employee communications, and vendor relationships.

• Manage multi-state leave programs, FMLA, ADA accommodations, and company-sponsored leave programs.

• Oversee leave eligibility, documentation, tracking, and compliance.

• Support compensation benchmarking, position analysis, and recommendations for equitable and competitive pay practices.

• Maintain accurate benefits, compensation, personnel, and government-reporting records.

Recruitment and Workforce Planning

• Lead full-cycle recruitment, including job-description development, sourcing, advertising, screening, interviewing, selection, and onboarding.

• Partner with hiring managers to identify workforce needs and create effective recruitment strategies.

• Maintain accurate applicant tracking and ensure candidates move efficiently through the hiring process.

• Support organizational development, workforce planning, succession planning, and employee-retention initiatives.

Qualifications

• Five or more years of progressive human resources experience, including HR management or leadership responsibilities.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and relevant experience will be considered.

• Previous aviation industry experience strongly preferred.

• Experience with FAA/DOT regulations and compliance programs required.

• Experience administering a DOT-regulated Drug and Alcohol Testing Program, preferably as a DER.

• Knowledge of federal, state, and local employment laws and HR compliance requirements.

• Experience managing payroll, benefits, employee relations, recruiting, and leave administration.

• Paylocity experience preferred.

• Strong leadership, decision-making, business judgment, and conflict-resolution skills.

• Excellent organizational, analytical, problem-solving, and follow-through capabilities.

• Ability to manage changing priorities and tight deadlines with meticulous attention to detail.

• Excellent written, verbal, interpersonal, and computer skills.

• Must be able to work fully onsite in West Palm Beach, Florida.