The Human Resources Assistant provides administrative support for a wide variety of human resources functions, with a focus on talent acquisition and operations. Assists internal and external customers by providing confidential administrative support; communicates information and assists in ensuring compliance with departmental policies and procedures.
Duties/Responsibilities
Performs administrative tasks essential for maintaining the departments efficiency and effectiveness. Assist in various operational duties essential for efficient workflow within the Human Resources department.
Reviews and processes onboarding forms and new hire welcome materials for new employees.
Manages the employment verification process for employment details through written and verbal communication.
Prepares source documentation needed for new hires and ensures new employees attend orientation programs and receive information on applicable practices and procedures.
Executes administrative tasks related to the Human Resources digital document management system, including establishing initial files and processing changes.
Facilitates and supports the New Employee Orientation and hiring training by actively participating and assisting in the smooth execution of these programs.
COMPETENCIES:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.
Written & Oral Communication - Speaks and writes clearly; Listens and gets clarification; Responds well to questions; Speaks and writes clearly and informatively; Varies communication style to meet needs; Demonstrates group presentation skills; Participates in meetings.
Knowledge, Skills and Abilities
Knowledge of basic policies and procedures pertaining to human resources.
Ability to actively contribute to completion of team goals and assigned tasks.
Ability to work effectively with a diverse group of individuals.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures.
Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment and satisfaction.
Ability to problem solve job-related issues and carry out written or verbal instructions with minimal supervision.
Ability to establish and maintain cooperative working relationships with others.
Ability to process paperwork accurately and in a timely manner, according to standardized procedures.
QUALIFICATIONS:
High school diploma or equivalent required; Associates or Bachelors degree preferred.
2 years previous human resources experience or related experience required, or an equivalent combination of education and experience.
Experience with Munis, Microsoft Office, Google Suite and Applicant Tracking Systems preferred.
WHATS IN IT FOR YOU?
Group Health Insurance Plans
Basic & Supplemental Life Insurance
Long Term Disability & Short Term Disability options
403(b) Retirement Savings Plan with Employer Matching Contribution if applicable