Human Resources/Recipient Rights Assistant 26-46

Position: Human Resources/Recipient Rights Assistant (Confidential Employee)

Position code: 26-46

Position Location: Administration  

Current Work hours: 40 HRS/WK

Compensation Range: $20.92/HR-$29.25/HR

If Annualized: $43,509.01-$60,845.24

Position Dates: ASAP

Supervisor: HR Manager & Recipient Rights Officer

Date Position Posted: 7/16/2026

Internal Deadline: 7/29/2026

Requirements:  Two years’ experience in Human Resources and associate’s degree from college or technical school with Human Resources Specialization preferred, High School diploma required.  Must complete two trainings with Human Resources specialization during the first six months of employment. Must be trained in Recipient Rights, including completing MDHHS-ORR Training Basic I and II within 90 days of hire

Testing Requirements: Critical Thinking, Typing, HR/RR Testing

All internal and external job applicants are required to use UltiPro to apply for this position.  Please see the Sanilac County CMH website at www.sanilaccmh.org and click on “Employment”.

Job Description

Job Title:                     Recipient Rights Assistant/Human Resources Assistant

Department:                Recipient Rights/Human Resources

Reports To:                 Recipient Rights Officer

Classification:             Agency Contract

Prepared By:               Sheila Hill/Nancy Tezak/Jennifer Osborn

Prepared Date:           May 11, 2018

Reviewed by HR:        12/01/2018, 12/04/2019, 10/15/2020, 3/8/2022, 10/24/2022, 11/17/2023, 7/1/2024, 6/12/2025

Revised Date:              12/04/2019, 11/04/2020, 01/05/2021, 5/27/2022, 7/27/2022, 10/24/2022, 7/16/2026

SUMMARY

Assist both the Recipient Rights and Human Resources department with tracking and file upkeep by performing the following duties:

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible for the recruitment process, posting jobs/sharing new hires, advertising vacancies, recruitment flyers, scheduling interviews/creating packets, testing, and scanning/upkeep of recruitment files.
• Tracks and upkeeps open positions (manning table and vacancies/staffed).
• Responsible for informing departments of staffing changes.
• Responsible for initiating the on-boarding process for all CMH new hires and assists CE staff with onboarding. This includes creating new hire schedules, sending onboarding links, and issuing pay cards, as necessary.
• Responsible for tracking/finding/enrollment into local job fairs. Attends job fairs, as assigned.
• Responsible for researching and keeping the HR Department current on job boards for advertising position.
• Responsible for monthly birthday luncheon coordination, tracking attendees, sending invites, set up, and meal prep.
• Sends staff anniversaries to IT/ Responsible for ordering Service Year Awards for staff quarterly and following up on orders. Coordinates annual new hire and service year awards.
• Send out cards on behalf of CMH, i.e. get-wells, sympathy etc.
• Tracking and input of performance evaluations.
• Responsible for scanning files.
• Attends Wellness Committee. Responsible for Wellness minutes, preparing agendas, books meeting rooms and creating flyers as requested by the committee.
• Creates reports as needed from the HRIS software and distributes as requested.Upkeep/distribute the CMH State HR e-mail distribution list throughout the year when updates are requested.
• Backup to the HR Assistant.
• Assists Recipient Rights office with filing, mailings, and copies.
• Reviews incident reports for Recipients Rights office as needed, including scanning of incident reports for out of county placements.
• Completes investigations for Recipient Rights while the officer is on vacation, and as assigned by the Recipient Rights Officer.  Investigation will need to be completed on CMH staff and staff that work at contract locations as required. 
• • This position is expected to conduct abuse and neglect investigations as needed on other staff members.
• Will complete internal audits on Recipient Rights investigations as requested.
• Responsible for attending the annual state Recipient Rights training.
• Responsible for attending RROAM meetings as assigned
• Responsible for teaching the Recipient Rights New Hire and Refresher training as assigned.
• Responsible for upkeep on training materials and handouts
• Responsible for completing annual home/contract Agency assessments as assigned.
• Responsible for completing annual hospital assessments.
• Will track home/contract agency assessments and hospital assessments to ensure all contract agencies are assessed at least annually.
• Responsible for tracking the Recipient Rights New Hire and Refresher trainings for contract and CMH staff to ensure all staff are trained within the guidelines of the Mental Health Code. 
• Provides coverage for the RRO as necessary.
• Other duties and special projects may be assigned.

SUPERVISORY RESPONSIBILITIES                                               

This job has no supervisory responsibilities.

COMPETENCIES

Sanilac CMH staff are dedicated to providing services to the community to improve lives.  When they see a task that needs to be completed, they step in to assist or are first in line to help the Agency in promoting recovery, discovery, and independence.  Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole.  Staff provide positive feedback and suggestions to improve the quality of care in the Agency.  They hold their coworkers, the individuals they serve and the community in high esteem.

To perform the job successfully, an individual should demonstrate the following competencies:

Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner.
• Know and understands job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served.
• Is enthusiastic about the Agency’s Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient.
• Is willing to think outside of the box while able to make sound decisions and taking actions based on sound reasoning and weighing possible outcomes.

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected ethics and principals.
• Accepts responsibility for actions and follows through on commitments.
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team.
• Willingly acknowledges team members and co-workers’ value to your work.

 Emotional Intelligence:

• Verbal and written communication is constructive, effective, respectful, and clear.
• Willing to take the time to learn about co-workers’ personality so that working together is more effective.
• Willingness to ask questions, listen to others’ ideas, and understand how the impact of your work, impacts your co-workers/team.
• Willing/Ability to be cost conscious

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE                                                  

Two years’ experience in Human Resources and Associates degree from college or technical school with Human Resources Specialization preferred, High School diploma required.  Must complete two trainings with Human Resources specialization during the first six months of employment. Must be trained in Recipient Rights, including completing MDHHS-ORR Training Basic I and II within 90 days of hire

LANGUAGE SKILLS                                                 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS                                                   

Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY                                              

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS                                                 

To perform this job successfully, an individual must have exceptional computer skills; e-mail, excel, and word. System Set up experience is preferred.  Typing Speed of 45 WPM.

OTHER SKILLS AND ABILITIES                                                     

Experience with keeping logs and tracking information is beneficial to this position.

Must maintain human resources related confidentiality. Must possess the interpersonal skills necessary to effectively communicate with staff throughout the agency and individuals from outside the agency.  This includes the ability to present information and ideas with a high degree of effectiveness, both orally and in writing. Excellent organizational skills are required. Must have the ability to remain impartial while conducting investigations.

OTHER QUALIFICATIONS                                                  

May be required to attend out of county meetings and job fairs.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Sanilac County CMH embraces an employment environment that promotes recovery and discovery, a person-centered approach to treatment/services, and cultural competence.  An employee in this or any position is expected to support the employment environment.  This includes having lived experience with behavioral health issues.