Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!
Why we need you:
The Human Resource Specialist assists and supports the Benefits Manager and Human Resources Manager with benefits and associate-related administration.
What Highmark can do for YOU:
Help you achieve your goals by continuous professional development and regular career progression sessions
Competitive pay for the market
Monthly bonus opportunities for all site associates
30% associate rent discount
Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
Company-provided life insurance, short term and long term disability coverage
Flexible Spending accounts
401(k) eligibility after 90 days, with 4% Highmark match
Professional Certification & Tuition reimbursement
Vacation, Sick and Personal Time off available to use after 90 days
10 paid holidays
Paid parental leave
Responsibilities:
Responsibilities include (but are not limited to):
Assist with the ongoing and routine benefit enrollment process for new hires and qualified life events.
Assist associates with benefit inquiries to ensure response in a timely manner.
Reconcile and audit monthly benefit invoices.
Assist with Open Enrollment inquiries, communication, and enrollment.
Assist Benefits Manager with leave administration including working with associates, managers, and third-party vendor to manage all leaves of absence from initial inquiry to return to work.
Update Cobra participants with carriers.
Update 401(k) changes in UKG.
Respond to state mandated medical support orders and updates associate records to comply with request.
Assist with unemployment claims including gathering documentation, investigation, and submission of claims responses.
Aid in I-9 compliance including running reports to monitor expiration of work authorizations, verifying documentation, sending out correspondence, and updating I-9s in UKG.
Coordinate and track exit and stay interviews.
Run and review reports related to performance management and ensure timely completion by managers.
Assist with Corporate new hire packets and orientation.
Maintain complete familiarity with all HR related and Highmark policies.
Assists in updating HR related policies on the Highmark Portal.
Provides excellent customer service and timely responses to Highmark associates.
Assist with new HR/Benefits programs and initiatives.
Maintains accurate HR records on all associates within UKG.
Provides operational and administrative back up to the office services team.
Cross-trains in other HR functional areas
Commitment to continuous learning to keep up with the changes in employment law within Human Resources and best practices within the apartment industry.
Maintains strict confidentiality of all personnel information.
Carries out other duties as assigned by Managers in the HR Department
Qualifications:
Qualifications:
High school diploma, college degree preferred
3 to 5 years of HR administrative experience
Average proficiency in Microsoft Office – Word, Excel and PowerPoint
UltiPro (UKG) experience, preferred
Professional communication skills, verbal and written
Excellent planning, analytical and problem-solving abilities
Strong customer service, organizational skills and team player disposition
Proven ability to work in a fast paced, deadline-driven environment
Strong time management skills with acute attention to detail
Bilingual in Spanish a plus
#CORP
Req. ID: 2026-10122
Numbers & Facts
Location
Addison, Texas
Job Type
Full-time
Industry
Real Estate/Property Management
Company Size
2,500 to 4,999 employees
Year Founded
2019
Website
https://www.highmarkres.com/
About Company
Milestone Management, one of the largest residential property management firms, announced today the rebranding of the company to Highmark Residential in order to better reflect its commitment to delivering unmatched levels of service across all channels. The rebranding will take place in stages throughout the course of 2019, with a full transition expected across all systems in early 2020.
Taking a cue from its name, Highmark Residential will continue to build upon the company’s legacy of dedication to providing the highest level of service to residents, associates and investors focusing on hitting the “high mark” with every interaction. The rebranding to Highmark Residential will be accompanied by a redesigned website, logo, graphics, communications and correspondence.
Highmark Residential will continue to be owned by an affiliate of Starwood Capital Group, a leading global private investment firm, which acquired the multi-family management platform in 2017.
Skills
Administrative Managementunmatched
Administrative Skillsunmatched
Analysis Skillsunmatched
Billingunmatched
COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)unmatched
Career Developmentunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Employee Orientationunmatched
Flexible Spending Accountsunmatched
Human Resourcesunmatched
Human Resources Managementunmatched
Medical Office Administrationunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multilingualunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Rentalsunmatched
Spanish Languageunmatched
Team Playerunmatched
Time Managementunmatched
Tuition Reimbursementunmatched
Writing Skillsunmatched
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