Human Resources Specialist

JOB TITLE: Human Resources Specialist

REPORTS TO: HR Coordinator

OVERVIEW OF ROLE: Performs administrative and clerical duties necessary to carry out the day-to-day duties and functions of the Human Resources Department. Supports employees and all supervisors / managers as internal customers by providing timely and accurate information. Supports corporate desired state by enhancing the work experience, providing professional internal customer service and confidentiality.

DUTIES AND RESPONSIBILITIES:

• Respond to employee questions either in person or via the telephone demonstrating Ward standard for customer service and telephone etiquette.
• Assist in the management of employee unemployment claims including completion of all required forms/questionnaires and tracking of all filings/determinations relating to eligibility for benefits and employer charges.
• Manage FMLA notification process including tracking.
• Assist in maintaining and organizing HR image file system, including employee picture database.
• Process employee background checks to include the reconcilement of employee vendor invoice for payment.
• Assist in the administration of the non-DOT & DOT pre-employment and random drug-testing program.
• Coordinate placement of employment ads for all positions within Company as directed, including utilization of internet recruiting sources.
• Administer driver/dock recruiting bonus.
• Manage internal job posting process.
• Process candidates in centralized hiring and HR core and sub systems.
• Coordinate and assist in the management of the exit interview process to include development and management of tracking system.
• Complete and submit required “new hire” reporting to ensure compliance with governmental regulations.
• Perform internal audit function to ensure HR receipt of all new hire files.
• Research and prepare own correspondence in answer to inquiries and / or problems brought to the department’s attention by telephone or mail.
• Perform regular clerical duties including typing, filing, word processing, spreadsheet processing, photocopying, mail distribution, etc.
• Serve as backup to perform major duties of other HR Assistant positions and major HR duties during vacations/peak periods.
• Other duties as assigned.

REQUIREMENTS:

• Must have excellent people skills in order to effectively communicate with employees and their spouses.
• Must have proficient clerical skills, strong organizational skills as well as have good verbal and written communication skills.
• Must be detail oriented.
• Must be self-managing in order to track/follow up on outstanding items.
• Must be proficient with PC’s and have a good working knowledge of word processing.
• Must work within a team environment and be willing to support other team members during peak periods or vacation.
• Must be able to handle and maintain a high degree of confidential information.
• Must show / demonstrate sound judgement / decision making skills.
• High school education with some advanced education after high school preferred.
• Must have basic ability to use office equipment such as computer, calculator, photocopier, fax, etc.
• Must be able to work hours as needed.
• Must be willing to occasionally travel within Ward footprint as needed / required to support operational needs.

GENERAL BENEFIT LISTING:

As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.

• Direct Deposit
• On Demand Pay
• Paid Time Off
• Paid Holidays
• 401(k) Plan with Company Match
• Employee Assistance Program (EAP)
• Medical, Prescription, Dental and Vision Insurance
• Telemedicine
• Health Savings Account
• Flexible Spending Account
• Wellness Program with Health Reimbursement Account
• Group Life and AD&D Insurance
• Company-Provided Short-Term Disability
• Voluntary Worksite Benefits
• Home, Auto and Pet Insurance
• 529 College Savings Plan
• Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.