Human Resources Specialist - Employee Relations & Training

Human Resources Specialist - Employee Relations & Training

Salary

$47,673.60 - $84,760.00 Annually

Location

Springfield, MO

Job Type

Full Time

Job Number

071726

Department

Human Resources

Opening Date

07/15/2026

Closing Date

7/31/2026 11:59 PM Central

• Description
• Benefits
• Questions

Description

New Opportunity with the City's Employee Relations Team!

The City of Springfield is looking for a confident Human Resources professional with employee relations and training experience. The Human Resources Specialist - Employee Relations & Training conducts confidential and comprehensive investigations into workplace complaints involving misconduct, discrimination, harassment, and violations of employment law or City policies. This role requires exceptional writing skills and the capacity to produce high-quality, detailed investigative reports. Additionally, the position will lead training sessions with employees on a variety of topics.

What youll do:

• Partner with leaders and decision-makers within the organization to advise, serve as a resource, and provide guidance on best practices and City policies.
• Work with leaders on proactive training to reduce performance concerns and safety issues.
• Review and investigate concerns, formal complaints, and other issues.
• Advise both management and employees during discipline process.
• Apply internal policy and HR law to on-the-job situations.
• Strategize and problem-solve collaboratively.

What youll need:

• Experience coordinating and conducting investigative interviews for policy violations.
• Ability to coordinate and lead during high conflict situation.
• Strong verbal and written communication skills.
• Demonstrated experience using professional interpersonal skills during difficult conversations.
• Ability to maintain a high level of confidentiality and utilize good discernment and decision-making.

What youll love:

• Teamwork: Our HR team is collaborative, supportive, and diverse!
• Impact: This role makes a difference every day through coaching, supporting, and educating supervisors as well as employees at every level in the organization.
• Benefits: Pension & health insurance provided at no cost to the employee, plus generous leave time, a wellness program, and more!
• Professional Development: We want our employees to grow through training, conferences, tuition reimbursement, and more.

Leadership Philosophy

The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Qualifications and Requirements

Experience, Education, and Training

• Requires graduation from an accredited college or university with a Bachelors Degree in Human Resources, Public or Business Administration,

AND

• One year of professional, responsible experience in centralized human resources work.

• Master's Degree in Human Resources or a related area may be substituted for the experience requirement.

• Applicable responsible experience may be substituted on a year-for-year basis for the education requirement, not exceeding two years, when coupled with, at minimum, an active PHR or SHRM-CP certification.

Licensing/Certification

• Valid driver's license.

• PHR, SPHR, SHRM-CP or SHRM-SCP certification are desirable.

Functions

For more information on essential functions and other requirements, please see the job description.

Other Requirements

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

Find out more about City of Springfield employee benefits through the following link: https://www.springfieldmo.gov/Benefits

01

The following questions are specific to the position you are applying for and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of see resume will not be accepted.

• I understand.

02

What best describes your level of education?

• Less than High School
• High School Diploma or GED equivalent
• Associates Degree
• Bachelors Degree
• Masters Degree

03

Please state the name of your college / university and your specific area of study.

04

How many years of experience do you have working in a centralized HR office?

• I do not have any experience
• 1 year
• 2 years
• 3 years or more years

05

Do you posses a PHR, SPHR, SHRM-CP, or SHRM SCP?

• Yes
• No

06

Please describe your experience in employee relations. (Referring to coaching, investigations, disciplinary process, etc.)

07

Please describe your experiences in training?

Required Question

Employer City of Springfield (MO)

Address 840 N Boonville

Springfield, Missouri, 65802

Phone 417-864-1607

Website https://www.springfieldmo.gov/Jobs