Human Resources - Specialist, HR Service I

Talteam

Baltimore, MD

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JOB DETAILS

SKILLS

Analysis Skills, Communication Skills, Compensation and Benefits, Corporate Policies, Corrective Action, Customer Support/Service, Employee Relations, Employment Law, Federal Laws and Regulations, Human Resources, Human Resources Customer Service, Human Resources Processes, Information Technology & Information Systems, Onboarding, Performance Management, Presentation/Verbal Skills, Process Improvement, Process Management, State Laws and Regulations, Support Documentation, Systems Maintenance, Team Player, Time Management, Writing Skills

LOCATION

Baltimore, MD

POSTED

Today

ROLE: Responsible for responding to general associate inquiries about human resources programs, procedures, and policies. Serves as the initial point of contact for HR inquiries for the workforce. (Tier 1 support). Assist functional teams daily to ensure all customer requests are handled in a timely and confidential manner.

ESSENTIAL FUNCTIONS:
Responds to general intake inquiries from employees and manages the process necessary to bring to resolution in a timely manner.
Maintains information systems and processes necessary paperwork. i.e. severance, telework etc.
Maintains and keeps updated support documentation used by HR/Shared Services/Employees ensuring relevance and current content.
Reviews and gathers feedback continuously on how to improve HR processes, sharing with HR Shared services team members.
Maintains in-depth knowledge of company-specific policies and practices.
Acts as a liaison with functional areas with HR; ensuring understanding of processes.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: High School Diploma
Education Details:
Experience: 3 years years of related experience
Customer service experience, hr onboarding experience, or experience as an hr technician/analyst/generalist.

Preferred Qualifications
1-3 years HR Knowledge

Knowledge, Skills and Abilities (KSAs)
Ability to work as part of a collaborative team and independently., Proficient
Knowledge of multiple human resource disciplines including compensation, benefits, employee relations, immigration, performance management, federal and state employment laws., Proficient
Strong customer service skills. , Proficient
Strong acumen with systems, data, and reporting., Proficient
Proficiency with Microsoft Office Suite , Proficient
Excellent communication skills (both verbal and written), Proficient
Fast- pace environment with changing priorities, ability to face ambiguity and rapid change., Proficient

Licenses/Certifications
Human Resources\PHR or SHRM-CP

Additional Skills:
HR experience supporting employee relations, recruitment, corrective action. Skills in HR processes, and policy interpretation.

**Talteam Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.**

About the Company

Talteam

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