Job Description:
Our Opportunity:
Chewy is looking for a HR Specialist to join our HR Shared Services team! In this role, you will be responsible for data entry into our Human Capital Management (HCM) system, maintaining the integrity of the data, and supporting critical HR processes such as pay changes, promotions, hires, terminations, and transfers. You will partner directly with HRBPs and Managers to ensure pay details and timesheets are correctly entered in HR systems and accurately paid. Our goal is a defect-free pay experience for every Team Member every week – our Pay People Perfectly initiative.
What you'll do:
Support weekly (hourly) and bi-weekly (salaried) payroll for over 18,000 Team Members across multiple sites using Workday and UKG Timesheet software
Audit, enter, and update payroll records including terminations, job changes, benefit deductions, compensation, department transfers, and more
Review entries to ensure payroll accuracy before submitting records to the Payroll Team
Process retroactive pay adjustments as necessary
Manage attendance records and update current and retrospective timesheets
Maintain confidentiality and protect payroll information and team member data
Collaborate with external vendors, such as Experian, to support unemployment claims, WOTC, and verifications
Collect and submit documentation for legal requests, including payroll data and HR records
Develop, update, and maintain Standard Operating Procedures (SOPs), job aids, and other reference materials to optimize HR operations
Complete Personnel File request, Medical Support Notices, and HIPPA Reporting
Resolve cases through ServiceNow, our case management system
High School Diploma or GED required; Bachelor’s degree or equivalent experience preferred
2+ years of payroll/benefits experience, ideally handling payroll for 500+ hourly employees
Proficiency in Microsoft Office, especially Excel
High attention to detail with strong problem-solving skills
Excellent written and verbal communication skills
Proven customer service orientation, with professional interaction across all organizational levels
Ability to manage multiple tasks and thrive in a fast-paced, evolving environment
Self-motivated, flexible, and committed to ethical conduct and confidentiality
Experience with Workday, UKG Pro WFM for Time & Attendance, or ServiceNow
Familiarity with federal, state, and local labor laws and tax regulations
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
CAAR@chewy.com
.To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us. At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.