Human Resources Supervisor

2nd Shift HR Supervisor

Sunday - Thursday 12:00pm - 8:30pm (5 x 8's)

As a strategic partner, the HR Supervisor is responsible for driving the HR department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center. The HR Supervisor serves as a consultant to management on Human Resource related issues. Successful HR Supervisor will act as employee champion and change agent, assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HR Supervisor seeks to develop integrated solutions, formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. This position maintains an effective level of business literacy about the retail support center’s financial position, its goals and objectives and its culture as well as outside trends that may impact the business. Will provide HR supervision and presence for 2nd shift in the retail support center.

PRINCIPAL DUTIES

• Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
• Consult with Retail Support management to assist in providing HR guidance on 2nd shift. Advises management in appropriate resolution of employee relations issues. Consults with HR Manager to ensure solutions comply with policies and laws.
• Conducts thorough employee relations investigations and determine and/or recommend the best corrective action for each situation. Consults with HR Manager to ensure solutions comply with polices and laws.
• Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example.
• Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting).
• Participate in New Hire Orientation, 15 new hire check-ins’, stay interviews, STOP observations, and round tables for 2nd shift employees
• Provide assistance and management of LOA’s and worker’s compensation claims for 2nd shift employees.
• Demonstrate knowledge of current employment laws and maintains compliance.
• Responsible for benefits on the 2nd shift including, new hire benefits orientation, life events, open enrollment, 401(k), notifications and doctor notes.
• Reports turnover and trends.
• Coordinate the taking of the annual engagement survey on 2nd shift.
• Assist with the coordination of employee events and events to raise money for the Children’s Miracle Network Hospitals.
• Flexible to deal with issues that arise outside of normal business hours.
• Other duties as assigned

KNOWLEDGE, EXPERIENCE, AND COMPETENCIES:

• Bachelor’s Degree in a related field or equivalent experience
• PHR/SPHR desirable
• HR experience preferred
• Passionate "does whatever it takes" attitude
• Ability to multitask and work well in the high-pressured environment
• Excellent communication skills, both oral and written
• Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws
• Project management skills
• Proven presentation and training experience, focus group facilitation
• Solid knowledge and experience with investigative / interviewing techniques Excellent consulting skills
• Strong conflict management skills
• Develop strong trusting relationships in order to influence, gain support and achieve results
• Effectively envision, develop, and implement new strategies to address business issues
• Be self-directed and motivated
• Take initiative to identify and anticipate business needs and make recommendations for implementation
• #LI-JR1