Human Resources Technician

Human Resources Technician

Salary

$30.40 - $32.51 Hourly

Location

Juneau

Job Type

Full-Time

Job Number

202600942

Department

Human Resources & Risk Management

Division

Human Resources

Opening Date

07/08/2026

Closing Date

7/16/2026 4:30 PM Alaska

Position Number

182005

Bargaining Unit

Unrepresented

Pay Range

14

Hours Per Week

37.5

Telework Availability

Not Available

• Description
• Benefits

Description

Love Answering Questions and Saving the Day?

Enjoy solving puzzles and finding creative solutions?

Join us as our new HR Technician!

Working for the CBJ is a local experience where your work has value and impact. Our new team member will gain an in-depth understanding of city services. Our staff have the opportunity to connect to our community in ways that other positions may not by gaining knowledge of the many types of positions, schedules and employees needed to operate the CBJ.

WHO WE ARE LOOKING FOR

We strive to maintain a work environment that is positive and supportive. We value people who can build and maintain credible, positive relationships with CBJ employees, supervisors, and managers. This position requires analytical ability to resolve issues and the ability to interpret and explain policies and procedures to a wide variety of people orally and in writing. We're looking for someone who is as detail oriented as they are collaborative.

THE BENEFITS OF JOINING OUR TEAM

Our Human Resources and Risk Management department is comprised of a total of 12 employees. The HR Division provides HR services to over 850 employees and we pride ourselves in being strategic business partners as we serve our client departments. In addition to the many wonderful health and wellness benefits offered by the CBJ, weve built a truly caring and supportive team that consistently collaborates with one another. That same value extends to our commitment to ensuring everyone has a healthy work-life balance.

WORKING HOURS AND LOCATION

This position works downtown in the HRRM offices located in City Hall. This position works Monday through Friday from 8 a.m. - 4:30 p.m. We offer our employees the choice of free parking in the Marine Way parking garage, or a bus pass.

Typical Responsibilities

If you are selected for this position, you will perform a wide variety of human resource tasks. You will be the primary technical support for personnel action processing, Family Medical Leave administration, recruitment efforts, and coordination of the CBJ Drug & Alcohol Program.

More specifically, this position:

• Certifies city-wide electronic Personnel Actions; ensures all actions comply with applicable rules, and supporting documentation is verified.
• Provides expert level technical guidance to administrative staff regarding how to enter Personnel Transactions and apply rules and/or union contract.
• Researches and generates recommendations for resolution to complex, unusual, or non-routine Personnel Actions.
• Researches, identifies, and prepares written recommendations regarding ways to market vacancies beyond standard recruitment efforts.
• Determines if applicants meet minimum qualifications.
• Assists hiring managers to resolve disputes related to initial MQ determinations.
• Reviews, audits, and certifies initial appointment documentation for new hires.
• Delivers New Employee Orientation and updates training content to reflect the most current information.
• Determines FMLA eligibility, notifies employees/supervisors of entitlement and obligations, tracks entitlements, reports potential fraud or conflicting information to the assigned HR Consultant to review.
• Conducts fact finding on informal or formal inquiries, including pay problems and personnel action form errors; contacts employees and supervisors to obtain facts and documents; compares circumstances with established policies and procedures; drafts chronologies based on information contained in personnel and position files for review; researches variants between position files and incumbent files; corrects errors; drafts report of findings; may recommend corrective action.
• Explains the basic rights and responsibilities established by employment related federal, state and city laws such as the Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and Family Medical Leave Act (FMLA).
• Serves as liaison with the IT Department and other departments to assist with the installation of new systems and processes, implements changes to existing computer system, and tests enhancements; acts as system administrator and liaison for special human resource projects.
• Administers the City and Borough Drug and alcohol testing program; monitors and issues notices of random testing; provides new employees with testing information and background checks; and tracks and maintains training records. Performs quarterly audits related to program contractors and internal recordkeeping.
• Produces scheduled reports including monthly and/or quarterly reports.
• Acts as back-up to front office staff as necessary to include front desk coverage, phone support and responding to public inquiries.
• Other related duties as assigned.

Minimum Qualifications

Education: Graduation from high school or the equivalent

Experience: Two (2) years of progressively responsible administrative experience that included some human resources duties such as: recruitment, payroll, personnel action processing, or employee onboarding.

Substitution: Related course work from an accredited college or business school may be substituted on the basis of 2 1/2 semester hours or 4 quarter hours for one month of experience

Other: A valid Driver's License at time of appointment and for continued employment.

Supplemental Information

Please include a brief cover letter with your application. Tell us what draws you to human resources work, and how your unique blend of productivity and people skills makes you the perfect fit for this role.

For any questions, please reach out to:

Hiring Manager: Cindy Carte, Human Resources Manager

Phone: 907-586-5250 Ext. 4083

Email: cindy.carte@juneau.gov

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education

If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience

If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: www.governmentjobs.com/careers/juneau/helpandsupport/applicationguide. If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.

For applicant password assistance, please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• No cost employee only plan available

• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents

• Additional optional coverage available

• Travel protection & financial services offered as part of the Life Insurance coverage

• Optional group-based insurance premiums for

• Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)

• Short-term Disability

• Accident Insurance

• Critical Illness Insurance

• Hospital Indemnity Insurance

• Pet Insurance

• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)

• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire

• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare

• Employer match available for participating PERS Tier IV employees

• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit: Benefits - City and Borough of Juneau

Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served

• 21 days of PL within first year of employment

• Personal leave includes Sick leave

• Thirteen paid holidays a year

• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program

The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit Wellness Program - City and Borough of Juneau.

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools

Employer City & Borough of Juneau

Address 155 Heritage Way

Juneau, Alaska, 99801

Phone 907-586-5250

Website http://Juneau.gov