$54,330.43–$90,550.51 Per Year
Case Management, Customer Support/Service, Government, Information Technology & Information Systems, Interviewing Skills, Medicaid, Multicultural, SNAP, Team Player, Training Program
At DFS, we are more than just a government agency – we are a crucial part of our community, dedicated to strengthening the well-being of individuals, children, and families. We do this by providing vital resources, creating partnerships, and delivering high-quality services. If you’re ready to use your skills to make a positive impact, this is the opportunity for you!
Why join us?- Impactful Work: Help vulnerable populations get access to life-changing programs like SNAP, Medicaid, TANF, and more.
- Diverse Community: Work with people from all walks of life in one of the most multicultural counties in the nation.
- Room to Grow: Potential for advancement, training, and professional development.
- Flexibility: Telework eligible after your first 30 days of employment.
- Competitive Salary: Starting at $54,330.43– $90,550.51 annually.
- Impactful Work: Be part of a team dedicated to uplifting underserved communities.
- Growth Opportunities: Whether you’re starting as an HSW II or at an entry-level position (Human Service Worker I), our training programs will prepare you for future success and promotional opportunities within the division.
- Work-Life Balance: Telework options, training support, and a team-oriented environment.
Job Description – What You’ll Be Doing- Be the first point of contact for individuals and families seeking assistance through public programs.
- Conduct comprehensive assessments for medical and financial needs.
- Perform in-depth phone interviews, gather necessary information, and assist clients with applications.
- Interpret and explain complex federal, state, and local program policies to clients in a clear and empathetic manner.
- Make referrals to other resources and services to ensure clients’ diverse needs are met.
- Manage high caseloads in a fast-paced environment using state and local IT systems.
Your work makes an immediate difference by helping clients access public benefits, coordinating services, and offering a foundation for their future success.
This position may be filled as an underfill at the Human Service Worker I level. Underfill requirements are noted below in the Employment Standards section.Job Type: FT Hourly W BN
Agency: Family Services
Location: PENNINO BUILDING, 12011 GOVERNMENT CENTER PKWY, FAIRFAX (EJ27)