Human Services Analyst Supervisor
Salary
$67,736.00 - $102,905.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-51096-48894
Department
Department of Human Services
Division
HS Bur Plcy Plng Prgm Dvpt
Opening Date
06/08/2026
Closing Date
6/22/2026 11:59 PM Eastern
Job Code
48894
Position Number
50605290
Union
Non Union
Bargaining Unit
F3
Pay Group
ST08
Bureau / Division Code
00211530
Bureau / Division
Bureau of Policy, Planning, and Program Development
Worksite Address
Commonwealth Tower
Worksite Address
303 Walnut Street, 11th Floor
City
Harrisburg, Pennsylvania
Zip Code
17101
Contact Name
Chavonte Hunter
Contact Phone
717.257.7889
Contact Email
RA-PWOMHSASHR@pa.gov
THE POSITION
Join the Department of Human Services (DHS) as a Human Services Analyst Supervisor and take a leading role in strengthening behavioral health Medicaid services for people across Pennsylvania. This position oversees the Medicaid Development Section, which manages major federal waivers, the Medicaid State Plan, and broad policy initiatives that shape care for millions of residents. You will help drive progress in areas such as substance use disorder treatment, program accountability, and statewide policy improvement. Step into a role where your leadership supports a healthier future for individuals and communities throughout the Commonwealth.
DESCRIPTION OF WORK
This position leads the Medicaid Development Section, which manages federal Medicaid waivers, oversees the Medicaid State Plan, and supports major behavioral health policy initiatives. As a Human Services Analyst Supervisor, you will perform the following duties:
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
01
Do you possess one or more years of full-time experience employed by the Commonwealth of Pennsylvania as a Human Services Analyst?
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time professional experience do you possess in developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs?
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much graduate coursework have you completed in the behavioral sciences, public health, nursing, allied health sciences, health care administration, or closely related areas?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
07
WORK BEHAVIOR 1 - SUPERVISION
Perform the full range of supervisory duties including assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave, and make recommendations in hiring and termination process.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
10
WORK BEHAVIOR 2 - RESEARCH AND ANALYZE INFORMATION
Research and analyze legislation, laws, regulations, policies, and procedures related to Office of Mental Health and Substance Abuse Services (OMHSAS) programs. Make recommendations for developing and revising state legislation and regulations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
13
WORK BEHAVIOR 3 - DEVELOP, REVISE, AND EVALUATE PROGRAM INFORMATION
Develop and revise policies, practices, standards, goals, and objectives for the Office of Mental Health and Substance Abuse Services (OMHSAS) Medicaid State Plan, Medicaid Managed Care Waivers, and Substance Use Disorders (SUD) services or programs. Evaluate service/program effectiveness and compliance and make recommendations for improvements.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
16
WORK BEHAVIOR 4 - CONDUCT MEETINGS/PRESENTATIONS
Conduct meetings and workshops to inform stakeholders about the Office of Mental Health and Substance Abuse Services (OMHSAS) programs by creating presentations, developing an agenda, leading group discussions, documenting follow-up items, and preparing notes for distribution to attendees.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
19
WORK BEHAVIOR 5 - WRITTEN COMMUNICATION
Write program manuals, bulletins, reports, and responses for policy clarification. Write and review correspondence to advocates, executive staff, and state and federal agencies.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
21
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
Required Question
Employer Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website http://www.employment.pa.gov