Human Services Associate (Family Services) - Non-Merit

Human Services Associate (Family Services) Non-Merit Salary: $22.99 - $32.80 Hourly Location: Towson, MD Job Type: NON-MERIT Job Number: NM.142 Department: HHS/FAMILY SERVICE Opening Date: 03/18/2026 Closing Date: Continuous

Description

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Health and Human Services, Family Services. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this classification may be filled from the list of eligible applicants.

Application Instructions

• All interested candidates must apply at this time.
• List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
• Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
• A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
• You MUST attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Definition of Responsibility The Human Services Associate/Child Welfare Advocate provides needs assessment and advocacy support for children and families facing intensive mental health challenges, behavioral issues, or trauma from sexual or physical abuse. Include participation in multi-disciplinary case reviews to plan associated support services and discuss the unique needs of the child and family. Requires regular and ongoing collaboration with numerous partners, including the Bureau of Behavioral Health, Department of Juvenile Services (DJS), Baltimore County Public Schools and other education systems, local hospitals, and Social Services Administration (SSA) representatives.

Examples of Duties

• Interviews children and families; identifies, assesses, and evaluates strengths and needs, family functioning, and receptiveness to services.
• Composes and compiles safety plans for services and evaluative reports; makes referrals and linkages to programs as needed.
• Provides customer service to both internal and external customers that meets or exceeds the standards set by the Department of Social Services.
• Provides counseling and crisis intervention services for individuals and families to assist the child and family in achieving the goals set in their action plan.
• Completes assigned work as outlined in a clear and consistent manner, including summarizing service documentation, court petitions, and case documentation.
• Maintains case records, case plans, and other required documentation in accordance with COMAR and local program policies and guidelines.

Qualifications

Required Qualifications

• Graduation from an accredited college or university with a bachelors degree in a social or behavioral science. (Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Knowledge, Skills, and Abilities

• Knowledge of the theories and principles of human behavior, growth and development, mental illness, alcohol and drug abuse, and problems related to socioeconomic factors.
• Knowledge of modern individual, group, and family counseling techniques, diagnostic assessment, and basic treatment planning.
• Basic knowledge of de-escalation techniques.
• Strong clinical and communication skills, the ability to work independently, and the capacity to manage a complex workload, with data entry and tracking requirements.
• Ability to conduct individual diagnostic/assessment interviews and to formulate a basic treatment plan.
• Ability to make appropriate referrals.
• Ability to establish and maintain good working relationships with others.
• Ability to appropriately handle hostile individuals and those experiencing a crisis.
• Ability to understand the rules and procedures of the courts and criminal justice system.
• Ability to interpret Federal, State, and local regulations, procedures, and guidelines for human services professionals.
• Ability to read and understand professional journals and other publications.

Licenses and Certificates

• Some positions within this classification may require possession of a valid drivers license equivalent to a non-commercial, class C Maryland drivers license at the time of appointment.

Proof of Licenses, Certifications and Education

• Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
• Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable.
• Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

• Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
• Mail or deliver documents to: ATTN: Human Services Associate (Family Services) - Non-Merit Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204

EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

• This is a non-merit, unclassified, grant-funded position.

Physical and Environmental Conditions

• This position is essentially sedentary with occasional walking, lifting, or other limited physical activities.
• Position may require traveling between work sites.

Medical Examination and Employment Background Investigation

• Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

• Equal Opportunity Employer: Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
• Smoke free workplace: All Baltimore County offices are smoke free.
• Drug free workplace: Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
• Employee Assistance Program: Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

• In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
• Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.
• Plans offered include: Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

• Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

• In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
• Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions.
• The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

• Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

• Sick Leave: Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
• Vacation Leave: Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
• Holidays: Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
• Bereavement Leave
• Jury Leave
• Military Leave

Baltimore County Employees Federal Credit Union

• Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

• Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

• Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Supplemental Questions The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

1. I have read and acknowledge the above instructions.
2. Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time. I have read and acknowledge the above statement.
3. Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government?
   • Note: Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore Countys court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.
   • Options: Yes / No
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   • Select the type of drivers license you currently hold. Be sure you have provided your drivers license number, class and state in the previous section of this application.
     • Commercial Drivers License equivalent to commercial, Class A Maryland Drivers License.
     • Commercial Drivers License equivalent to commercial, Class B Maryland Drivers License.
     • Commercial Drivers License equivalent to a Commercial Class C Maryland Drivers License with a Passenger Endorsement.
     • Non-Commercial Drivers License equivalent to a non-commercial, Class C Maryland Drivers License.
     • Provisional Non-Commercial Drivers License equivalent to a Provisional Non-Commercial, Class C Maryland Drivers License.
     • Drivers License Learners Permit
     • I do not have a drivers license.
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     • Do you have experience conducting intake and linkage to behavioral health resources?
       • Options: Yes / No
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       • Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "No" in the previous question, respond by entering "N/A" to this question.
       • Do you have experience assisting with or providing crisis intervention services?
         • Options: Yes / No
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         • Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "No" in the previous question, respond by entering "N/A" to this question.
         • Are you willing to work in a position that requires travel between work sites using your personal transportation?
           • A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions.
           • Options:
           • Yes, I am willing to work in a position that requires travel between work sites using your personal transportation.
           • No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government.
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             Required Question

             • Employer: Baltimore County
             • Address: 308 Allegheny Avenue, Towson, Maryland, 21204
             • Phone: 410-887-3135
             • Website:http://www.baltimorecountymd.gov