Human Services Director

Human Services Director

Salary

$137,820.80 - $193,107.20 Annually

Location

Government Center, 410 S. 5th St., Mankato, MN

Job Type

Full Time

Job Number

2026-00062

Department

Human Services

Division

Admin

Opening Date

07/07/2026

Closing Date

7/26/2026 11:59 PM Central

• Description
• Benefits
• Questions

DESCRIPTION

Under general supervision of the County Administrator, this position serves as the department head for Human Services. The Human Services Director provides strategic leadership and oversight of programs, operations, and staff to ensure effective, compliant, and equitable service delivery. Responsibilities include establishing department goals and priorities; directing budget development and administration; developing and implementing policies and procedures; determining staffing needs; providing leadership to management staff; advancing program development; coordinating public information; and representing the County on legislative and intergovernmental matters.

DUTIES / RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Leads and develops a high-performing team by fostering a positive, inclusive, and accountable work environment. Provides clear direction, sets performance expectations, and supports supervisors through ongoing feedback, coaching, and opportunities. Exercises independent judgment in operational and personnel decisions, proactively resolving issues and promoting effective problem-solving. Oversees daily operations by assigning work, managing schedules, approving timecards, and ensuring adequate staffing to meet service needs. Participates in staffing decisions and takes primary responsibility for guiding employee performance and conduct, including addressing concerns and implementing appropriate corrective actions. Promotes open communication and transparency as part of employee engagement. Ensures compliance with the Employee Handbook and procedures and interprets labor agreements. Builds and maintains effective working relationships with internal and external partners, including other departments, community members, professional organizations, and regulatory agencies, to achieve organizational goals. Models a customer-focused, safety-conscious, and results-oriented approach to high-quality service delivery.
• Establishes goals and objectives for the Human Services Department. Establishes department vision, goals, and measurable objectives. Develops and recommends policies, priorities, and long-range plans. Evaluates outcomes and service impacts using data and community input. Represents the County in joint powers and interagency collaborations.
• Develops departmental budget and provides fiscal oversight of the budget. Oversees the development of the departmental budget by reviewing past expenditures, prioritizing needs, and projecting the resources necessary to accomplish departmental goals and objectives. Prioritizes spending and provides guidance to the department to ensure budgetary limits and targets are achieved.
• Develops, interprets, and administers departmental policies and procedures. Ensures fiscal resources are allocated in alignment with strategic priorities, statutory requirements, and service demands. Reviews and analyzes expenditures, identifies trends, and forecasts future financial needs. Implements internal controls and monitors financial performance to ensure accountability, transparency, and compliance with County policies and state and federal regulations. Guides leadership staff in budget management and supports funding strategies, including grants and intergovernmental funding streams.
• Provides workforce planning and staffing recommendations to enhance operational efficiency and effectiveness, while maintaining service delivery needs. Oversees the development, revision, and maintenance of job descriptions to ensure clarity, compliance, and alignment with public sector best practices.
• Provides direction and guidance to supervisors and managers. Supports resolution of complex service delivery, personnel, and operational issues. Ensures consistent application of policies, labor agreements, and best practices in public service delivery.
• Develops and recommends Human Services programs. Evaluates community needs and program effectiveness. Recommends new or modified services to address gaps and align with County priorities. Monitors legislative and regulatory changes impacting service delivery.
• Coordinates public information and community relations activities. Serves as the primary spokesperson for the Human Services Department. Leads communication strategies to ensure accurate, timely, and transparent information is shared with the public, media, and stakeholders. Builds and maintains relationships with community organizations, advocacy groups, and partner agencies. Promotes awareness and understanding of department programs and services and ensures responsiveness to community concerns and inquiries.
• Acts as County Human Services Legislative Representative. Develops and advances the department's legislative agenda in alignment with County priorities and emerging human service's needs. Establishes and maintains effective working relationships with legislators, state agencies, and professional associations. Monitors legislative activity and analyzes potential impacts on programs and funding. Prepares and delivers testimony, drafts legislative proposals, and responds to inquiries related to policy and program issues. Advocates for resources and policy changes that support effective and sustainable human services delivery.
• Promotes a diverse, culturally competent, and respectful workplace.
• Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
• Performs the physical and mental demands of the position.
• Attendance during regularly scheduled work hours and outside regular hours as necessary. Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.

ADDITIONAL FUNCTIONS:

• Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.
• Performs other related functions as apparent or assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

• Bachelors degree in business administration, public administration, accounting, social work, psychology, or a related field; and
• A minimum of seven (7) years of progressively responsible leadership, supervisory, and/or administration experience in the Human Services field.

PREFERRED QUALIFICATIONS:

• Masters degree in social work, public administration, or a related field
• Demonstrated ability to build collaborative partnerships with community organizations, governmental agencies, and stakeholders.
• Experience developing and administering departmental budgets and managing public funds or grant-funded programs.
• Proficient in understanding and speaking languages other than English, such as Spanish, Somali, Chinese, Sudanese, and Arabic, among others.

CONDITIONS OF EMPLOYMENT:

• Must successfully pass a background check.
• Must possess a valid driver's license and be able to drive in the State of Minnesota.
• Must comply with all federal and state laws and organizational and departmental policies and regulations.
• Must adhere to data practices policies and standards regarding non-public data. Access to non-public data must be limited to what is necessary to perform job duties. Employees must take reasonable steps to prevent unauthorized access and ensure secure storage of data in accordance with county policies and Minnesota Statutes.

HOURS OF WORK

Monday through Friday from 8:00 a.m. to 5:00 p.m. Evening, weekend and additional hours may be required. Hours of work are structured to meet service demand and the needs of the public.

Benefits Overview

Non-Union

The County of Blue Earth provides a comprehensive, balanced, competitive total compensation package. The Countys benefit programs address both the immediate needs that you and your family may have, such as medical coverage or dependent care assistance, and your long-term needs, such as retirement savings. Benefits begin upon date of hire.

The following outlines County offered total compensation benefits. This document provides an overview and does not offer all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents and/or collective bargaining agreements, the plan documents will prevail.

Regular, Full-Time Employee

Wage/Salary Scale

Blue Earth County features a 12-Step Pay Plan. Our advertised salary ranges include all 12 Steps. A selected candidate will typically be offered Step 1 of the salary range. Additional salary considerations are subject to negotiation and dependent on skills and experience directly related to the position.

Vacation Leave

Vacation accruals, utilization, and payouts are detailed in the collective bargaining agreement and/or the employee handbook.

Blue Earth County Years of Service Bi-Weekly Accrual Rate

0 - 5 years - 3.85 hours

6 - 9 years - 4.77 hours

10 - 13 years - 5.69 hours

14 - 18 years - 6.62 hours

19 - 24 years - 7.54 hours

25 + years - 8.46 hours

Sick Leave

Employees accrue sick leave at a rate of eight (8) hours for each full month of service.

Paid Holidays

Blue Earth County recognizes 11 (88 hours) paid holidays.

Health Insurance

Employees may choose from 3-health insurance plans and either single or family coverage. Insurance Rates (Monthly) - Effective: July 1, 2026 - June 30, 2027

Plan 1: CMM $0 Deductible

Employee: Single - $157.63 / Family - $1,389.71

Employer: Single - $1,418.63 / Family - $3,242.66

Total Cost: Single - $1,576.26/ Family - $4,632.37

Plan 2: CMM $300 Deductible

Employee: Single - $1.18/ Family - $929.98

Employer: Single - $1,418.64 / Family - $3,242.66

Total Cost: Single - $1,419.82 / Family - $4,172.64

Plan 3: HDHP with HSA

Employee: Single - $0.00 / Family - $488.78

Employer: Single - $1,108.79 / Family - $2,769.74

Total Cost: Single - $1,108.79 / Family - $3,258.52

Blue Earth County contributes to a health savings account (HSA) when the employee elects the HDHP. Single coverage HSA contributions equal $1,700, and family coverage HSA contributions equal $3,400.

Dental Insurance

Blue Earth County provides an employer contribution covering the dental premium for employee-only dental coverage. You may upgrade and select Employee & Spouse, Employee & Child(ren), or Employee & Family plans at the employee's cost for all costs exceeding the employee-only premium.

Life Insurance

Employees are provided with Term-Life Insurance at no cost to them:

• Non-Union Supervisory: $35,000 term-life/$35,000 accidental death & dismemberment (AD&D)
• Department Directors/Elected Officials $50,000 term-life/$50,000 accidental death & dismemberment (AD&D)

Retirement

The County and the employee contribute to the Public Employees Retirement Association (PERA) based on a percentage of the employee wage:

General/Coordinated Plan

Employee: 6.5%

Employer:7.5%

Correctional Plan

Employee: 6.83%

Employer: 10.25%

Police & Fire Plan

Employee:11.8%

Employer:17.7%

Voluntary Benefits Available

• AFLAC
• Dental Insurance
• Vision Insurance
• Nice Healthcare
• Long-Term Disability
• Flexible Spending Accounts (Medical and Dependent Care)
• Voluntary Life (Employee, Spouse, and Child(ren))
• Deferred Compensation (457b)
• Roth IRA
• 529 Educational Roth
• Minnesota Benefits Association (MBA)
• Savi Student Loan Benefit

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes
• No

02

Which of the following best describes your level of education?

• High School Diploma/GED
• Some College
• Associates
• Bachelors
• Masters or Higher
• None of the above

03

Which of the following best describes the degree that you completed?

• Accounting
• Business Administration
• Psychology
• Public Administration
• Social Work
• My degree is not listed above, but my degree is in a related field.
• My degree is not listed above, and is not in a related field.
• N/A - I have not completed a degree

04

If applicable, list the related field of study in which you possess a degree.

05

Do you have a minimum of seven (7) years of progressively responsible leadership, supervisory, and/or administration experience in a Human Services field or setting?

• Yes
• No

06

Which of the following best describes your experience building collaborative partnerships with community organizations, governmental agencies, and stakeholders?

• Limited - I have rarely administered budgets, managed public funds or grant-funded programs
• Moderate - I have administered budgets, managed public funds or grant-funded programs on an occasional basis over the course of a year.
• Extensive - I have administered budgets, managed public funds or grant-funded programs on a regular basis over the course of a year.
• N/A - I do not have experience in this area.

07

Which of the following best describes your experience administering budgets, managing public funds or grant-funded programs?

• Limited - I have rarely administered budgets, managed public funds or grant-funded programs.
• Moderate - I have administered budgets, managed public funds or grant-funded programs on an occasional basis over the course of a year.
• Extensive - I have administered budgets, managed public funds or grant-funded programs on a regular basis over the course of a year.
• N/A - I do not have experience in this area.

08

Please list the languages other, than English, that you are able to understand and speak. Please select all that apply.

• Spanish
• Somali
• Chinese
• Sudanese
• Ababic
• Other
• None of the above - I do not speak or understand any languages other than English

09

How does this role fit with your overall career goals?

10

OTHER QUALIFICIATIONS: Describe any other special training you've completed or skills and experience you currently possess that you feel would make you the best-qualified person for this position.

11

CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to: verification of employment and education records, identification verification, driver's license record and a criminal history?

• Yes
• No

Required Question

Employer Blue Earth County

Address PO Box 168

204 South Fifth Street

Mankato, Minnesota, 56001

Phone 507-304-4374

507-304-4061

Website http://www.blueearthcountymn.gov