Sign upLog in
JobsJobs in NevadaJobs in Reno, NVCustomer Service JobsClient Services Jobs

HVAC Area Service Manager

Nextech

Reno, Nevada

Apply
JOB DETAILS
SALARY
$85,000–$85,000
SKILLS
Communication Skills, Corporate Policies, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Exceeded Sales Goal, Forecasting, HVAC, Health Insurance, Maintenance - HVAC, Maintenance Services, On Site Support, Sales, Sales Management, Scorecarding, Technical Leadership, Technical Support, Top Sales Rep, Training/Teaching
LOCATION
Reno, Nevada
POSTED
6 days ago
Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You'll Be Doing
Reports to the Operations Manager. The Area Service Manager (ASM) will be responsible for managing the Technicians. In this position, the ideal candidate will be a technical leader in the industry, proven high quality of craftsmanship, an effective communicator, dedicated to self-improvement and education and have experience successfully managing commercial Service Technicians.
What Makes Nextech Different?
  • Company Vehicle - Hit the road with confidence, with a company-provided vehicle and gas card.
  • Paid Training & Ongoing Development - Invest in your career with fully paid initial and continuous training. We also offer Educational Reimbursements for your continued education.
  • Top-Tier Health Insurance - Choose from excellent options, including a FREE employee-only plan.
  • Dental & Vision Coverage - Prioritize your overall health with added benefits. Starts after your first 30 days!
  • Supplemental Insurance Options - Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
  • FREE Life Insurance - Coverage equal to your annualized pay at no cost to you.
  • 401(k) Retirement Plan - Secure your future with a 50% match on the first 6% of your contributions.
  • Generous Time Off - Recharge with 7 paid holidays, and Paid Time Off (PTO)
  • Extra Perks - Discounts on Travel, Auto, Food and many more.
Min CompensationUSD $85,000.00/Yr. Max CompensationUSD $115,000.00/Yr. Responsibilities
  • Active participation in recruiting and hiring of Technicians.
  • Responsible for supervision and development of technician workforce.
  • Assist the Operating Manager with forecasting the company's needs of Technicians and hire appropriately to the needs
  • Ensure Technician productivity meets or exceeds goals set at their review or during the hiring process
  • Ensure the market maintains a work level to support the Technicians (quality site surveys, sales, etc.)
  • Handle escalated service issues that are field/technician related
  • Develop training plan for all assigned Technicians using Company training materials
  • Responsible for technical support and quality of work for the area
  • Perform ride along with Technicians
  • Evaluate and perform annual Technician reviews with VPs approval
  • Be a positive image and role model to Technician group
  • Protect the company's image, appearance and reputation
  • Always be the example of safety
  • Enforce company policies
  • Maintain local customer relationships for assigned area with RSM and Account Managers
Service Meetings:
  • Conduct weekly service meeting
  • Communicate the goals and objectives for assigned area, give the technicians their performance scorecard on how they are doing
  • Provide recognition to top performers
  • Perform inspections of all vans at all service meetings (clean, oil life, fluids full, etc.)
  • Inspect equipment, make sure all technicians have the proper PPE
  • Discuss safety topics weekly
  • Review new customer requirements
  • Go over callbacks and results/additional repairs needed
  • Receive feedback from Technicians on office scheduling/issues
Qualifications
  • Minimum of 10 years as an HVAC Service Technician, Management experience is a plus
  • Technical knowledge necessary to provide value to our technicians and customers
  • Maintain continuous education in the technical field
  • Must be able to conduct professional conversati

About the Company

N

Nextech

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Service Representative Jobs in Reno, NV