F.H. Furr Plumbing, Heating, Air Conditioning & Electrical
Position Summary
The HVAC Install Coordinator plays a critical role in ensuring a seamless installation experience for customers by managing scheduling, coordinating branch resources, and owning the install process from start to finish.
Key Responsibilities
Serve as the primary point of contact for customers throughout the installation process, including scheduling and follow-up communication
Coordinate all aspects of installation jobs with internal teams and branch locations to ensure efficiency and accuracy
Own and manage install jobs from initial scheduling through completion and customer satisfaction
Monitor and manage HR/job workflows for assigned branches to ensure timely progress and documentation
Update internal tracking tools, including Monday boards, pre- and post-installation
Collect payment for completed installation jobs when technicians are unable to do so onsite
Qualifications
Previous experience in scheduling, coordination, dispatching, or customer service (home services industry preferred)
Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
Excellent communication skills, both written and verbal
Detail-oriented with a high level of accountability and follow-through
Ability to work collaboratively across multiple teams and branches
Proficiency in CRM and scheduling systems (experience with Monday.com or similar platforms a plus)
Work Environment
This is a fast-paced, team-oriented role supporting residential HVAC, plumbing, and electrical operations across multiple branches.
Posted Min Pay Rate:
USD $20.00/Hr.
Posted Max Pay Rate:
USD $23.00/Hr.