HVAC Customer Service Representative

HVAC Customer Service RepresentativeCollin Air Conditioning is family-owned and operated and customer service oriented. For 44 years, we've provided effective comfort solutions for thousands of home and business owners across Plano, Texas, and surrounding areas. We focus on three simple fundamentals: Quality, Honesty, and Integrity. We have confidence in our standards of job performance.We are looking for a Customer Service Representative with HVAC, plumbing, construction, or other home-services industry experience to join our team. This is a great opportunity for someone who understands the pace and customer expectations of a service-based trade business.Why Join Our Team?Medical insurance2 weeks PTO5 paid holidaysEmployee appreciation eventsClear pathways to advancementPaid trainingPay: $24.00 – 30.00 hourly, depending on experienceHours: Monday through Friday, 8:00 AM–5:00 PM. Some Saturdays may be required during the busy season.What We're Looking For:Experience in HVAC, plumbing, construction, electrical or another closely related home-services or trade industryCustomer service, office, dispatch, scheduling, or administrative experience within a service/trades environmentComfortable handling a multi-line phone system and managing multiple prioritiesStrong customer service and communication skillsProfessional and confident phone presenceStrong data entry and computer skillsExcellent verbal and written communicationHighly organized with strong attention to detailAble to work independently and stay productive in a fast-paced environmentStrong problem-solving and decision-making skillsQuick learner who can adapt to new systems and processesSelf-motivated, dependable, and team-orientedIf you're an organized, customer-focused professional who enjoys helping people and can thrive in a fast-paced environment, we'd love to hear from you. Apply today to join the Collin Air Conditioning team!Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.