Job Description
Benefits:
- 401(k)
- Company car
- Competitive salary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Your Promotion Awaits! HVAC Service Manager (Working Lead) – Management Track
HVAC Service Manager – $87K–$100K Base + Bonus | GM Track | Take-Home Van | No Layoffs!
Murra / Sandyy, UT | Full-Time | Locally Owned, Veteran-Owned
It's your time to level up! You're already running calls and carrying the crew for someone else. You know how the shop should run. Nobody is asking you.
We are! We value your years of professionalism and the time you invested in yourself to become a leader in this industry. We're a locally owned, veteran-owned One Hour Heating & Air Conditioning franchise opening two territories in Sandy, Murray, and the surrounding area. We're building the team from the ground up, backed by the systems, training, and national brand of One Hour. The professionals who join now set the standard.
This is a working Service Manager role. You run calls, you lead the technicians, and you work directly with the owner on how the business grows. Prove you can lead, and the General Manager seat is the next step as ownership moves to owner-level responsibilities.
Why This Role Is Different
- A real seat at the table. You work with the owner on pricing, memberships, hiring, and workflow. Your voice shapes how we run.
- A defined path to General Manager. Big shops can pay more base. They can't offer you the chance to run the business.
- New shop, national brand, no legacy politics.
- Take-home van, phone, tablet, uniforms. Owner who answers the phone.
Career track: Service Manager General Manager
What You'll Do
- Run advanced diagnostics, service, and repair on residential HVAC systems
- Lead, mentor, and hold the technician team to a standard on quality, safety, and customer communication
- Be the field point-person for daily operations, coordinating with dispatch and ownership
- Handle escalations and complex calls on site
- Help recruit, onboard, train, and evaluate technicians
- Work with the owner on performance metrics: revenue, average ticket, close rates, callbacks, customer satisfaction, technician productivity
- Keep vehicles stocked, maintained, and presentable
- Support permitting, inspections, and code compliance (EPA and Utah code)
What You Bring
- 5+ years residential HVAC service experience, including leading or mentoring technicians
- EPA Section 608 Universal Certification (NATE preferred)
- Strong diagnostic skills and technical competence
- Proven leadership; able to connect field performance to business results
- Comfortable with field service software (CRM, dispatch, job-costing)
- Clean driving record
- Professional, reliable, and able to represent the company with integrity
Compensation
$37.00–$44.00 per hour base ($87K–$100K annually), plus quarterly leadership bonus tied to crew results and performance incentives.
Benefits
- Health insurance
- Dental and vision insurance
- 401(k) retirement plan
- Paid time off and paid holidays
- Take-home company service van
- Company phone / tablet
- Uniforms provided
- Paid training and certifications through One Hour's Success Academy
- Opportunity for advancement
Compensation: $37.00 - $44.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Numbers & Facts
| Location | Sandy, Utah |
| Industry | Construction - Residential & Commercial/Office |
| Company Size | 50 to 99 employees |
| Website | http://www.OneHourMAGIC.com |
About Company
Please read our story at http://www.onehourmagic.com/we-believe/our-story/
We believe in… heart and excellence.
We believe your life is BETTER when you’re more comfortable.
We believe if we miss our narrow appointment window for ANY reason, you don’t pay a DIME for our service.
We believe in service till 10pm, because we think we should be available when it’s convenient for YOU, not the other way around.
We believe in Super Sealing your air ducts, so you air condition your HOME, not your attic.
We believe happy employees MAKE happy customers.
We believe that when you give people choices, they’ll make the best decision for themselves.
We believe you should NEVER be uncomfortable in your own home.
We believe our Comfort Club’s annual maintenance, 24 hour guaranteed service and 30% off repairs for $19.95 a month gives you WAY more than what you pay for.
We believe if you don’t love great movie quotes, then frankly my dear, we don’t give a damn.
We believe what YOU say about us is our best advertisement.
We believe that without HEART, there can be no EXCELLENCE.
Skills
- Business Growthunmatched
- Compensation and Benefitsunmatched
- Customer Escalationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Satisfactionunmatched
- Dental Insuranceunmatched
- Driver's Licenseunmatched
- Environmental Protection Agency (EPA)unmatched
- HVACunmatched
- Health Insuranceunmatched
- Leadershipunmatched
- Maintenance - HVACunmatched
- Mentoringunmatched
- On Site Supportunmatched
- Operationsunmatched
- Performance Metricsunmatched
- Politicsunmatched
- Pricingunmatched
- Retail Managementunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Telephone Skillsunmatched
- Training Programunmatched
- Training/Teachingunmatched
- Vision Planunmatched
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