ECI Comfort:
ECI Comfort is a family-owned HVAC and fuel oil company providing expert service, system replacements, and custom comfort solutions throughout the Delaware Valley. What sets us apart is our people-first culture—we invest heavily in recruiting, training, and retaining exceptional team members because we know outstanding employees create outstanding customer experiences. From historic homes to today's high-efficiency systems, our customers trust us for honest guidance, quality craftsmanship, and long-term relationships, not just one-time service calls.
Job Summary:ECI Comfort is growing, and we're looking for an exceptional HVAC Installation Manager to lead an already talented team of installers. This isn't a department that needs to be rescued; it’s one looking for leadership. It's a department with a strong foundation that is ready for its next level of leadership. We're looking for someone who enjoys developing people, improving systems, raising standards, and creating an installation experience that customers remember for all the right reasons. You'll lead our installation department from the moment a job is sold through completion while helping improve efficiency, quality, training, communication, and operational excellence. You'll also oversee the warehouse and material flow to ensure your team has everything they need to succeed, but your primary responsibility is leading people and building a world-class installation department. If you're the type of leader who believes "good enough" rarely is, we'd love to meet you.
Responsibilities:
- Lead and develop our residential HVAC installation team.
- Recruit, hire, and mentor installers and apprentices.
- Build future leaders within the department.
- Improve installation quality and consistency.
- Reduce callbacks and warranty issues.
- Coach technicians through ride-alongs and field training.
- Improve scheduling, labor efficiency, and profitability.
- Work closely with Sales and Service to create an outstanding customer experience.
- Oversee warehouse organization, inventory accuracy, and material readiness to support the installation team.
- Continuously improve systems, processes, and accountability.