Communication Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Detail Oriented, HVAC, Identify Issues, Maintenance - HVAC, Property Maintenance, Quality Assurance, Schedule Development, Systems Administration/Management, Testing, Time Management
The HVAC Install tech will provide general labor as part of a team installing heating and cooling systems while ensuring an exceptional customer experience.
Responsibilities
- Install and operate heating and cooling systems.
- Utilize tools to facilitate installation of mechanical systems.
- Troubleshoot, diagnose, and repair parts and systems to ensure proper operation
- Perform real time quality assurance to guarantee one-call resolution
- Properly remove and dispose of old equipment.
- Enter customer and job data into company systems including customer relationship management (CRM) system
- Calculate the total amount of refrigerant that will be used in an air conditioning system.
- Work directly with homeowners and building owners, maintenance workers and more.
- This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
Qualifications:
- Attention to Detail: HVAC systems can be precise mechanisms. Careful observation is needed.
- Mechanical Skills: HVAC installers work with complicated machines. Understanding the pieces and tools needed to maintain and install these machines is crucial.
- Being able to schedule jobs and keep timely appointments is important to getting repeat work.
- Troubleshooting: There are many parts within HVAC systems. Being able to ascertain the root cause of a problem and test solutions is important.
- Must be friendly, approachable and a good communicator.
- Quick learner and strong willingness to learn.
- Superb work ethic.
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Signature Heating, Cooling and Plumbing