Coaching, Communication Skills, Corporate Policies, Customer Support/Service, Demographics, Driver's License, English Language, HVAC, Hazardous Materials/Substances, Housekeeping/Cleaning, Inventory Management, Maintenance - HVAC, Mentoring, Oil and Gas, Performance Metrics, Problem Solving Skills, Profit & Loss, Promotional Programs, Pumps, Quality Management, Quality Metrics, Regulations, Resident Retention, Safety/Work Safety, Time Management, Willing to Travel
1917603No1851352141.8781-87.628329-Apr-2026HVAC Lead InstallerSears Home Services - In Home JOB SCOPE:
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and quality scores for assigned area.
JOB SUMMARY:
The HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells
additional products and services that directly impact the profitability of the Company. The HVAC Lead Installer is also responsible for providing direct mentoring of HVAC Assistant. Other responsibilities will include but not limited to frontline service and repairs across all product lines offer by company.
REPORTS TO:
Area Manager, HVAC1021593BRRegular, Full-time Road Warrior (75% or more) JOB DUTIES/RESPONSIBILITIES:
- Installs new Heating and Air Conditioning systems and related accessories according to company, safety, and manufacturer''s specifications
- Ensures complete protection of customer''s property during installation or service of product
- Removes all old equipment from customer''s home and cleans up all areas utilized for the new installation
- Maintains the highest level of customer service while performing installation and other job duties while promoting additional product and services to the customer
- Supervises Install Helper to ensure high quality and timely completions for all installations
- Maintains the highest level of standards for time management and quality completions
- Ensures material inventory and maintenance for vehicles is completed to company requirements
- Supports obtaining and processes all required permitting based on company, city, state, and county code requirements
- Coaches and trains others within the business on all company operating policies specific to the roles and responsibilities of an HVAC installation and other products as assigned
- Performs other duties as assigned
JOB REQUIREMENTS:
- Technical school degree or equivalent
- 3-4 years of related experience
- License/certification in relevant field
- Valid Driver License for the State of employment
- Up to 100% travel
- 18 years of age or older
REQUIRED SKILLS:
- Applicable CFC License
- Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job task
- Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units
- Ability to read, write and speak English
- Ability to receive truck stock at home if a Company vehicle is retained at the residence or other location
- Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
- Ability to follow appropriate industry specific regulations related to the handling of hazardous materials
- Ability to lift and carry up to 75 lbs.
- Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
- Ability to drive and travel long distances of over 5 hours
- Ability to drive in various weather conditions for long periods of time and in various demographic areas
- Ability to access interior and exterior landscapes
- Ability to access different levels of terrain while performing duties
- Demonstrate a commitment to safe work practices and coaches others in all aspects of the position including the work/customer environment, use of personal protective equipment, and safe driving
- Demonstrate exemplary technical behaviors to new and incumbent technicians and serves as a positive role model by conveying a positive image of the company in all actions and behaviors & maintaining a high level of professionalism at all times
PREFERRED SKILLS:
- Strong HVAC diagnostics knowledge and experience
- Residential HVAC and duct installation
Repair/Installation 2 - 5 Years ExperienceUnited States Hoffman EstatesChicagoIL60604Equal Opportunity Employer / Disability / Vet.#RepairTechnician Sears Home Services N/AN/A
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Sears, Roebuck and co.
Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and
maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' website at
www.searsholdings.com.
5,000 to 9,999 employees
Personal and Household Services