HVAC Lead Installer (Level 1)
Company: TSC Air
Position Overview
TSC Air is seeking a highly experienced HVAC Lead Installer (Level 1) to oversee and execute all aspects of HVAC system installations. This role is responsible for leading installation teams, ensuring top-tier workmanship, and maintaining strict adherence to company standards for quality, safety, and customer satisfaction.
The ideal candidate is a proven leader with deep technical expertise who can manage projects from start to finish while developing team members and driving performance in the field.
Key Responsibilities
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Lead and manage all aspects of HVAC system installations from start to completion
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Set the tone for professionalism, accountability, and performance on every job site
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Ensure all team members present themselves professionally in appearance, communication, and workmanship
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Supervise and mentor Level 2 installers, providing hands-on training and support
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Establish clear daily goals and expectations for each installation project
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Monitor progress throughout the day and adjust workflow as needed
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Maintain composure and effectively resolve issues in the field
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Serve as the primary point of accountability for installation quality and completion
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Ensure all work meets TSC Air standards for safety, efficiency, and customer satisfaction
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Take full ownership of any callback issues and ensure proper resolution
Core Duties
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Plan, organize, and execute installation projects efficiently
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Assign and delegate tasks based on team strengths and development areas
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Conduct ongoing performance evaluation of team members during installations
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Identify skill gaps and communicate development needs to management
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Provide coaching and training to continuously improve team capabilities
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Maintain consistent communication with team members and leadership
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Identify and address problem areas in real time to avoid delays or quality issues
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Ensure all installations are completed within established timelines and standards
Required Skills & Qualifications
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Exceptional leadership and communication skills
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Ability to manage, motivate, and develop installation teams
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Strong problem-solving skills and ability to de-escalate tense situations
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Mastery of all HVAC installation processes and best practices
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Minimum of 200 completed HVAC installations
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Strong organizational and time management abilities
Required Certifications
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EPA Certification (required)
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NATE Certification (required)
Key Performance Indicators (KPIs)
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Installation teams achieve a minimum of 30 customer reviews per technician per quarter
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Installations completed within an average 8-hour timeframe
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Maintain zero callbacks on completed installations
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Obtain Master Heat Pump Certification
Compensation & Benefits
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Pay Range: $27 to $32 per hour, depending on experience and certifications
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Health and dental insurance with 55% employer contribution
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IRA match up to 3% after one year
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Paid Time Off
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Potential use of company vehicle
Work Schedule
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40 to 60 hours per week during peak summer season
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30 to 40 hours per week during off-season