HVAC Mechanical Account Manager - Commercial Service/Projects

Michael Page USA
  • Randolph, MA
  • $100,000–$120,000 Per Year
  • Full-time
3 days ago

Job Description

  • Develop and manage relationships with commercial building owners, property managers, facility directors, and end users throughout the Greater Boston market.
  • Identify, qualify, and pursue new business opportunities for HVAC service agreements, equipment replacements, retrofits, controls upgrades, and energy-efficiency projects.

Client Details

Our client is one of New England's leading mechanical contracting and HVAC service companies. Founded more than 100 years ago, the company provides comprehensive building system solutions including mechanical/HVAC construction, service and maintenance, plumbing, process piping, energy solutions, and prefabrication services.

Their sales team has exceptional tenure, which speaks volumes about the company's culture, leadership, and commitment to treating its employees well.

Description

  • Develop and manage relationships with commercial building owners, property managers, facility directors, and end users throughout the Greater Boston market.
  • Identify, qualify, and pursue new business opportunities for HVAC service agreements, equipment replacements, retrofits, controls upgrades, and energy-efficiency projects.
  • Maintain and grow an existing portfolio of accounts while consistently generating new revenue opportunities.
  • Conduct customer site visits to evaluate HVAC systems, assess operational challenges, and recommend appropriate solutions.
  • Prepare and present proposals, quotations, service agreements, and capital improvement recommendations tailored to client needs.
  • Collaborate with service technicians, project managers, estimators, and operations teams to develop comprehensive customer solutions.
  • Act as the primary point of contact for clients throughout the sales and project lifecycle, ensuring a high level of customer satisfaction.
  • Develop long-term strategic relationships that result in recurring service revenue and repeat project business.
  • Create and execute territory and account growth plans to achieve or exceed annual sales goals.
  • Leverage CRM tools to manage sales activities, track opportunities, forecast revenue, and maintain accurate customer records.
  • Coordinate project handoffs to operations and support successful execution through project completion.
  • Stay current on HVAC technologies, industry trends, energy regulations, and sustainability initiatives to provide consultative value to customers.
  • Identify and develop opportunities within healthcare, life sciences, commercial real estate, manufacturing, education, and other key market sectors.
  • Participate in networking events, industry associations, trade organizations, and customer-facing events to strengthen market presence.
  • Negotiate contracts, service agreements, and project terms while maintaining profitability objectives.
  • Work closely with internal leadership to develop strategies for expanding market share and strengthening customer retention.

Profile

  • 3+ years of HVAC sales, mechanical contracting, facilities services, or related B2B account management experience.
  • Strong understanding of commercial HVAC systems, maintenance programs, retrofit projects, and building operations.
  • Proven track record of achieving sales goals and developing long-term client relationships.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Ability to read construction documents, mechanical drawings, and project specifications is preferred.
  • Highly organized with strong time-management and pipeline-management abilities.
  • Proficiency with CRM platforms and Microsoft Office Suite.
  • Valid driver's license and willingness to travel locally to customer sites.

Job Offer

  • Competitive Base Salary
  • Sales Incentive Compensation for Account Managers
  • Sell in Boston/Greater Boston area
  • low turnover sales force

If you are interested and have the necessary qualifications, please apply now for consideration in 12-24 hours.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Requirements Develop and manage relationships with commercial building owners, property managers, facility directors, and end users throughout the Greater Boston market. Identify, qualify, and pursue new business opportunities for HVAC service agreements, equipment replacements, retrofits, controls upgrades, and energy-efficiency projects. Maintain and grow an existing portfolio of accounts while consistently generating new revenue opportunities. Conduct customer site visits to evaluate HVAC systems, assess operational challenges, and recommend appropriate solutions. Prepare and present proposals, quotations, service agreements, and capital improvement recommendations tailored to client needs. Collaborate with service technicians, project managers, estimators, and operations teams to develop comprehensive customer solutions. Act as the primary point of contact for clients throughout the sales and project lifecycle, ensuring a high level of customer satisfaction. Develop long-term strategic relationships that result in recurring service revenue and repeat project business. Create and execute territory and account growth plans to achieve or exceed annual sales goals. Leverage CRM tools to manage sales activities, track opportunities, forecast revenue, and maintain accurate customer records. Coordinate project handoffs to operations and support successful execution through project completion. Stay current on HVAC technologies, industry trends, energy regulations, and sustainability initiatives to provide consultative value to customers. Identify and develop opportunities within healthcare, life sciences, commercial real estate, manufacturing, education, and other key market sectors. Participate in networking events, industry associations, trade organizations, and customer-facing events to strengthen market presence. Negotiate contracts, service agreements, and project terms while maintaining profitability objectives. Work closely with internal leadership to develop strategies for expanding market share and strengthening customer retention.

Numbers & Facts

LocationRandolph, MA
Job TypeFull-time
Salary$100,000–$120,000 Per Year

Skills

  • Alliance/Partner Managementunmatched
  • Biologyunmatched
  • Business-to-Business (B2B)unmatched
  • Commercial Constructionunmatched
  • Commercial Real Estateunmatched
  • Communication Skillsunmatched
  • Constructionunmatched
  • Construction Document Setunmatched
  • Consumer Market Shareunmatched
  • Contract Negotiationunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Develop and Maintain Customersunmatched
  • Driver's Licenseunmatched
  • Energy Efficiencyunmatched
  • Equipment Maintenance/Repairunmatched
  • Equipment Replacementunmatched
  • Exceeded Sales Goalunmatched
  • HVACunmatched
  • Healthcareunmatched
  • Industry/Trade Analysisunmatched
  • Leadershipunmatched
  • Maintenance - HVACunmatched
  • Maintenance - Plumbingunmatched
  • Maintenance Servicesunmatched
  • Manufacturingunmatched
  • Meet Sales Quotaunmatched
  • Microsoft Officeunmatched
  • Negotiation Skillsunmatched
  • Networking Eventsunmatched
  • Operational Auditunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Pipingunmatched
  • Problem Solving Skillsunmatched
  • Profit & Loss Managementunmatched
  • Project Lifecycleunmatched
  • Project/Program Coordinationunmatched
  • Project/Program Managementunmatched
  • Property Managementunmatched
  • Proposal Writingunmatched
  • Regulationsunmatched
  • Relationship Managementunmatched
  • Retrofitunmatched
  • Revenue Forecastingunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Cycleunmatched
  • Sales Managementunmatched
  • Sales Pipelineunmatched
  • Sales Toolsunmatched
  • Strategic Planningunmatched
  • Sustainabilityunmatched
  • System Operationsunmatched
  • Systems Analysisunmatched
  • Systems Maintenanceunmatched
  • Time Managementunmatched
  • Track Customer Issuesunmatched
  • Willing to Travelunmatched

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