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Skills
Best Practicesunmatched
Business Growthunmatched
Business Supportunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
HVACunmatched
Industry Standardsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Maintenance - HVACunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
On Site Supportunmatched
Operational Improvementunmatched
Operations Managementunmatched
Operations Planningunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Profit & Lossunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resource Managementunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Workforce Planningunmatched
Description
About the Role:
We are seeking an experienced HVAC Operations Manager to oversee daily residential and commercial HVAC operations.
This leadership role is responsible for managing field technicians, dispatch coordination, scheduling, service delivery, operational efficiency, and customer satisfaction.
The ideal candidate will have a strong background in HVAC operations, team leadership, and process improvement, with the ability to drive performance and support business growth.
Key Responsibilities:
Lead and oversee residential and commercial HVAC operations.
Manage service technicians, installers, dispatch personnel, and support staff.
Coordinate scheduling, workload distribution, and resource allocation.
Monitor operational performance metrics and implement process improvements.
Ensure timely completion of HVAC installations, maintenance, and service projects.
Maintain high standards of customer service and client satisfaction.
Develop and implement operational policies and best practices.
Support workforce planning, hiring, training, and performance management.
Collaborate with leadership to drive operational growth and profitability.
Ensure compliance with safety regulations, industry standards, and company policies.
Required Qualifications:
Proven experience in HVAC operations management.
Strong leadership and team management skills.
Experience managing HVAC installation, service, maintenance, and dispatch functions.
Excellent organizational and problem-solving abilities.
Strong communication and customer relationship management skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Proficiency with scheduling, dispatch, and service management systems.
Valid driver's license preferred.
Preferred Qualifications:
Experience overseeing both residential and commercial HVAC operations.
Knowledge of HVAC industry regulations and safety standards.
Prior experience scaling operations and improving service efficiency.
Technical HVAC certifications or industry-related credentials are a plus.
Compensation & Benefits:
Competitive base salary
Performance-based bonus opportunities
Health, dental, and vision benefits (if applicable)
Paid time off and holidays
Professional development and training opportunities
Career advancement potential
Supportive and collaborative work environment
Security Clearance Required: No
Visa Candidate Considered: No Compensation:
Base Salary - USD $85,000 to $115,000