HVAC Operations Manager

Overview

The HVAC Operations Manager provides leadership, schedules, coordination, supervision and
oversight of the performance of personnel. The Manager often acts as a client interface and problem
solver. As a manager, you will exercise responsibility for developing and managing business
operations that increase sales, profitability, market share, and customer and employee satisfaction.
This individual will be responsible for sales revenue, forecasting and meeting targeted quota
objectives. This is an opportunity to lead a team of great people toward great results. We are looking
for a well-rounded customer focused professional to help shape the future of our company. We work
best with versatile people who can learn fast, think on their feet, and can quickly become competent
in the way we currently operate our Company.

DUTIES AND RESPONSIBILITIES:

• Responsible for leading the team in achieving sales revenue goals. Achievement
  of sales is a primary objective
• Ensure new team members are oriented to the expectations of the Company
• Assess the competency and capability of personnel providing coaching and
  training
• Evaluate the capability and results ensuring that personnel meet quality
  workmanship standards and expectations
• Oversee assignment of individuals' daily schedules
• Set and maintain work standards and outline behavioral expectations to ensure
  employee morale and productivity
• Maintain a record of achieving a high-level of Customer Satisfaction
• Delegate responsibility and maintain follow up for assessment of results
• Promote, support and facilitate teamwork and foster a positive environment

 PLANNING AND SCHEDULING:

• Identify needs and deficiencies in the planning/scheduling and communication
• Translating work requirements into a prioritized plan for individual tasks and
  assignments
• Review and adjust specific workplace activities and schedules to meet customer
  needs
• Work with personnel to overcome work challenges

QUALITY CONTROL AND ADMINISTRATION:

• Participate in incident investigations and reviews.
• Report on workforce production, work progress and revenue generation
• Recommend personnel transfers, actions and promotions
  
  

REQUIREMENTS:

• Minimum of 5 years of experience in a Leadership role in the HVAC trade is
• Hands-on experience as a qualified and competent HVAC (preferable license)
• Prior experience managing a large group of employees preferred
• Excellent computer skills needed including Microsoft Office
• Success in driving revenue/targeted quotas attainment for a division
• Outstanding leadership skills are necessary

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Profit Sharing
• 401(K) w/match
• Relocation Assistance