As a Service Technician, you’ll be responsible for the installation, startup, troubleshooting, repair, and maintenance of commercial HVAC systems. You’ll work independently and collaboratively to keep our clients' facilities running efficiently while delivering top-tier service and support.
Our service area is the 495/128 belt.
Job Responsibilities
Key Responsibilities:
Diagnose, repair, and maintain commercial HVAC systems and equipment
Perform scheduled preventative maintenance and inspections
Document service calls thoroughly and submit reports to the Service Dispatcher in a timely manner
Participate in on-call rotation for emergency service and installation support
Provide clear communication and excellent service to customers and internal teams
Maintain a clean, organized company vehicle and adhere to all safety protocols
Complete daily safety documentation (THA) and submit to the VP of Safety
Numbers & Facts
Location
Franklin, MA
Job Type
Full-time, Employee
Salary
$35–$55 Per Hour
Company Size
51 - 200
Headquarters
Franklin, MA, US
Website
https://www.fraserengineering.com
Qualifications
What You Bring:
Experience & Education:
Required: High school diploma or GED
Preferred: Vocational school training in HVAC or mechanical trades, 2–10 years of relevant experience (4+ years preferred)
Licenses & Certifications:
Required: EPA Certification
Required: One of the following as applicable - Massachusetts Refrigerant License or Oil Burner License
Valid Class D Driver’s License
Skills & Competencies:
Strong troubleshooting and mechanical skills
Ability to read and interpret technical documents and schematics
Comfortable with iPhones, iPads, and field service apps (e.g., Raken – preferred but not required)
Effective verbal and written communication skills
Strong work ethic, attention to detail, and reliability
Ability to work with diverse teams and customers
Specialized Knowledge (Depending on Trade):
HVAC: Experience with chilled water systems, centrifugal/reciprocating chillers, cooling towers, pumps, controls, and electrical components
Boiler/Burner: Knowledge of steam/hot water boiler systems, oil/gas burners, linkage-less controls, combustion systems, and related safety standards
Familiarity with local/regional vendors and manufacturer reps is a plus
Benefits
Paid Time-Off, Life Insurance, Employee Referral Program, Professional Development, 401K, Flexible Spending Accounts, Medical, Dental, Vision
About Company
We’re a leading Mechanical Contractor with over 75 years of industry excellence, proudly recognized as a Women-Owned Business Enterprise (WBE). Known for our high standards, team culture, and diverse project portfolio, we offer competitive pay, excellent benefits, and real growth opportunities for skilled tradespeople.
Why Work at Fraser Engineering?
Profit Sharing (all employees eligible)
Annual Bonus (Field employees eligible for a 2nd profit bonus - team-specific metrics)
Prevailing Wage Opportunities (approx. 30% of the company’s projects qualify)
Opportunities for advancement
Family-oriented and team-driven environment
A legacy of excellence and growth for 70 years
Benefits:
Company truck
Fuel card
401(k)
Medical, Dental, and Vision insurance
Life insurance
Flexible spending account
Health savings account
Paid time off
Professional development assistance
Employee Referral program
Skills
Environmental Protection Agency (EPA)
Vehicle Driving
Refrigeration
Driver's License
Construction
HVAC
Maintenance - HVAC
Skills
HVACunmatched
Identify Issuesunmatched
Maintenance - HVACunmatched
Maintenance Servicesunmatched
Startupunmatched
Systems Maintenanceunmatched
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