HVAC&R Field Solution Specialist KCC is an employee-owned, technology-driven company in the HVAC&R industry, developing products and solutions to meet today’s rapidly changing needs for greater efficiency and electrification. KCC has multiple divisions: construction, local HVAC&R service, and the design/manufacturing of commercial HVAC&R equipment. This position is for the design and manufacturing division, which includes rooftop units, air handlers, desiccant dehumidification, refrigerant and hot/chilled hydronic systems. Our Mission: KCC enhances the lives of our customers, partners, employee-owners, and communities by providing innovative HVAC solutions. Benefits:
Summary: As an HVAC Field Solution Specialist, you will be responsible for providing support for sophisticated commercial HVAC equipment. This role supports end users and field support technicians via phone, email, remote connection to the technician’s computer, or working with other tech support personnel. You will develop an intimate understanding of the various equipment layouts and designs. In this role, you will be answering common questions, providing documentation, or could be working with an on-site technician to diagnose minor issues with electrical, refrigeration, controls, or other related HVAC systems. The position requires working with internal engineering or quality teams to discuss field issues that have been discovered or assisting with validation testing of solutions. Optional travel to jobsites is available to assist Controls or Design Engineers, to diagnose and resolve issues that are not able to be fixed remotely. Applicants with a mechanical or electrical background are a great fit, if interested in a mix of an office environment and some hands-on work, as well as Engineers looking to expand their technical knowledge. KCC’s product line specific training will be provided. This position has high career growth potential for those interested in the HVAC field. This in-office for the first 6-9 months during initial training, with an option to be hybrid after that. Essential Functions or Responsibilities:
Qualifications/Skills:
Safety/Physical requirements:
Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning. KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER For any questions you can contact: Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848 Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859 |
| Location | Simpsonville, Kentucky |
| Website | https://www.kcccompanies.com |
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