HVAC/R Service Technician II

Job Summary

The Service Technician II - CRFES is responsible for troubleshooting, diagnosing, repairing, and maintaining commercial cooking, refrigeration, and HVAC equipment, including both hot-side and cold-side systems. This role ensures equipment operates safely and efficiently in accordance with industry standards and customer expectations.

Essential Duties

• Conduct diagnostic assessments on refrigeration and HVAC systems, including ice machines, walk-in coolers/freezers, cold cases, and exhaust fans, tailored to the specific equipment types and sizes.
• Proficiently operate hand tools, power tools, gauges and measuring equipment.
• Perform disassembly and reassembly of industrial or commercial cooking, refrigeration and/or HVAC equipment to perform troubleshooting and planned maintenance as indicated in the service agreement.
• Completes service contracts, quoted projects and demand service calls while maintaining profitability.
• Cultivate enduring client partnerships and effectively communicate the service details to ensure customer satisfaction.
• Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
• Maintains equipment, tools, and inventory stock on service vehicle.
• Safely drives a motor vehicle and trailer as evidenced by past driving performance record.
• Meets requirements of company vehicle driving policy, and adheres to all company safety requirements.
• Complete documentation of invoicing data based on hours worked and materials/equipment used to complete the service.
• Purchases materials and issues purchase order numbers to suppliers. Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc.

Minimum Requirements

• Minimum of 2-5 years of hands-on experience in Commercial Refrigeration.

• High School Diploma or GED required.

• Two-year technical degree in related field is preferred.

• Must hold essential registrations, professional licenses, and certifications mandated for the role.

• Ability to troubleshoot, diagnose and repair the following:

• Ice Machines

• Reach-in & Walk-In Coolers

• Reach-In & Walk-In Freezers

• Make Line and Supermarket Cases

• Must be able to read schematics and blue prints.

• Diagnostic ability as demonstrated through prior experience and/or training.

• Performs as a self-managed individual.

• Professional demeanor, solid interpersonal skills with good written and oral communication capability.

• Demonstrates strong business ethics at all times.

Grow Your Career with TDIndustries

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.