HVAC Sales Manager

Summary:

As a sales manager working within John Moore, you will be responsible for leading and coaching comfort advisors, sales techs, sewer salesmen, and other sales related professionals. This position is the main point of contact for improving sales and leading sales initiatives.

Essential Functions & Responsibilities:

• Coach, manage, and develop a team of Comfort Advisors and sales support

• Implement and enforce?Call-by-Call management?to ensure leads are worked in real time

• Monitor and act on performance metrics: close rate, average ticket, margin, and more

• Align with install, service, and marketing to drive seamless execution from lead to job completion

• Lead by example—through intensity, urgency, and presence

• Stay until the job’s done:?this is a results-driven role, and we work until every opportunity is closed

Requirements:

• Utilize AI Tools for Real Time Training and Coaching – RillaVoice

• 3+ years in HVAC or home service sales leadership

• A track record of team performance and revenue growth

• Strong coaching and communication skills

• Deep understanding of residential sales cycles and customer behavior

• Comfort operating in a KPI-rich environment

• A relentless drive to improve, compete, and win

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.