Shaw's Home Comfort

HVAC Sales Manager

Location: Lemoore, CA (On-site)

Lead the Team. Own the Numbers. Drive the Growth.

Shaw's Home Comfort is looking for an experienced HVAC Sales Manager who knows how to lead people, manage performance, and take ownership of results.

This is not a role for someone who simply reviews reports and runs sales meetings. We are looking for a leader who understands the numbers behind a strong sales organization, knows how to coach people to improve, and is willing to adjust strategy when performance is not where it needs to be.

You will be responsible for leading the sales team, monitoring KPIs, improving average ticket values, managing performance against the sales budget, and helping ensure Shaw's Home Comfort continues to grow profitably.

Shaw's Home Comfort is a family-owned HVAC and plumbing company serving Lemoore, Fresno, Clovis, Visalia, Tulare, Porterville, and communities throughout California's Central Valley. Since 2004, we have helped homeowners stay comfortable through professional heating, cooling, plumbing, indoor air quality, and home comfort services.

We are growing with a clear vision: to be the most trusted HVAC and plumbing contractor in the Central Valley. Our reputation is built on professionalism, trust, strong customer relationships, and a team culture that values both hard work and having fun together.

Our Core Values: Teachable team player, Think different, Motivated work ethic, Honest communication, Own your own time.

The Sales Manager will take ownership of the performance of the sales department. You will lead and develop salespeople, monitor individual and team KPIs, review average tickets and conversion performance, manage the sales budget, and work closely with leadership to ensure revenue targets are being achieved.

When sales performance drops, you will be expected to understand why, identify the problem, and take action. This may mean coaching an individual salesperson, adjusting processes, changing sales strategy, reviewing lead quality, improving follow-up, or identifying other opportunities to strengthen performance.

The right person will be comfortable combining people leadership with numbers, accountability, coaching, and strategy.

Key Responsibilities

• Lead, manage, coach, and develop the sales team
• Establish clear expectations, goals, and accountability across the department
• Monitor individual and team sales KPIs on a consistent basis
• Track sales revenue, conversion rates, average ticket values, close rates, lead performance, and other key sales metrics
• Take responsibility for performance against the company's sales budget and revenue targets
• Identify trends, problems, and opportunities within sales performance data
• Adjust and pivot sales strategy when results are below expectations
• Hold regular sales meetings, performance reviews, coaching sessions, and one-on-one meetings
• Coach salespeople on communication, presentations, follow-up, objection handling, closing, and customer experience
• Identify performance gaps and create clear improvement plans
• Help strengthen sales processes, scripts, systems, follow-up procedures, and reporting
• Review lead flow and work with marketing and operations to improve lead quality and sales opportunities
• Monitor average ticket values and identify opportunities to improve revenue per customer while maintaining an honest, customer-first approach
• Forecast sales performance and provide leadership with clear reporting on progress toward goals
• Help establish sales targets and strategies based on company growth plans and seasonal demand
• Ensure salespeople are accurately documenting opportunities, customer interactions, and outcomes within the company's CRM
• Recruit, onboard, train, and develop sales team members as the company continues to grow
• Create a culture of accountability, continuous improvement, teamwork, and high performance
• Work closely with ownership and company leadership on broader revenue and growth strategy
• Ensure the sales team represents Shaw's Home Comfort professionally and consistently

Qualifications

• Previous experience leading or managing a sales team required
• Strong understanding of sales KPIs, performance management, forecasting, and accountability
• Proven ability to coach salespeople and improve individual and team performance
• Comfortable taking responsibility for sales targets, budgets, and revenue performance
• Strong analytical ability and confidence working with sales data and performance reports
• Ability to identify why sales are underperforming and implement corrective strategies
• Experience tracking metrics such as close rate, average ticket, conversion rate, revenue, lead volume, and salesperson performance
• Strong leadership and communication skills
• Ability to hold people accountable while maintaining a positive and productive team culture
• Strong coaching, problem-solving, and decision-making skills
• Comfortable using CRM systems, reporting tools, spreadsheets, and other sales technology
• Highly organized with the ability to manage multiple priorities and follow through consistently
• Confident communicating with ownership and senior leadership about performance, challenges, and strategy
• Experience in HVAC, plumbing, home services, construction, residential services, or another high-ticket service business is strongly preferred
• Experience with ServiceTitan or similar home services software is a plus
• Positive, competitive, team-oriented attitude with a strong desire to build and develop people

Compensation

• Full-time, W-2 employment
• Competitive base salary based on experience and qualifications
• Performance-based bonus opportunities tied to sales results and company objectives
• Strong earning potential for a Sales Manager who can consistently develop the team and deliver results
• Full compensation details will be discussed during the interview process

What We're Looking For

We are looking for someone who wants to own the sales number, not simply manage the people responsible for it.

The ideal Sales Manager understands that strong sales leadership means knowing what is happening within the department every day. You should know your team's numbers, understand where opportunities are being lost, recognize when someone needs coaching, and be prepared to change the strategy when the current approach is not producing the required results.

You should be comfortable celebrating strong performance while also having difficult conversations when standards are not being met.

This role is a strong fit for someone who enjoys developing people, studying the numbers, solving performance problems, and building a sales organization that gets better over time.

If you are looking for an opportunity where you can take real ownership of sales performance and play a major role in the continued growth of a successful HVAC and plumbing company, Shaw's Home Comfort may be the right fit for you.

Shaw's Home Comfort is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, marital status, pregnancy, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.