HVAC Sales Representative/Comfort Advisor

Brand Overview:

Fayette Heating & Air has been serving Kentucky homeowners for decades with award-winning HVAC service. Known for excellence, reliability, and a customer-first approach, Fayette is a trusted name in Lexington. As part of TurnPoint Services, Fayette employees enjoy industry-leading training, mentorship, and advancement opportunities nationwide. Our people thrive in a culture that values service, teamwork, and continuous improvement. Grow your career with Fayette — where Kentucky heritage meets national growth.

Role Overview:

HVAC Sales Representative/Comfort Advisor 

 

Fayette Heating & Air is seeking a dynamic and results-driven Comfort Advisor to join our team. The ideal candidate will have a passion for sales and customer service, with a focus on providing exceptional comfort solutions to our clients. If you are a motivated individual with a passion for sales and customer satisfaction, we invite you to apply for the Comfort Advisor position. Join us in providing top-notch comfort solutions to our valued customers.

 

Pay: $100,000.00 - $250,000.00 per year

Location: Lexington, KY

 

Duties:

• Conduct consultations with customers to assess their comfort needs
• Recommend appropriate HVAC systems or services based on customer requirements
• Generate leads through cold calling, networking, and referrals
• Work closely with office team and installation team to ensure efficient and smooth process through completion
• Manage the full sales cycle from lead generation to closing deals
• Utilize sales management software to track leads and customer interactions
• Develop key client relationships, negotiating and closing projects
• Be the primary point of contact through duration of the project, including home visit after the project is complete to ensure 100% satisfaction
• Answer questions and educate potential customers on the steps required to add products to their home
• Keep detailed records and log all interactions and communications with potential customers in Service Titan
• Create sales proposals that are accurate and complete, that can be easily transferred to the installation team
• Create confident buyers by providing complete and accurate information about our products and pricing
• Relationship selling to build strong bonds with customers and earn repeat business through excellent performance
• Meeting and exceeding budgeted sales goals through top performance and commitment
• Become an expert of your market area, know the customer needs

Skills:

• Proven experience in outside sales, direct sales, or retail sales
• Minimum of 3 years of sales experience
• Minimum of 3 years of HVAC experience
• Strong ability to manage customer relationships and meet sales target
• Proficiency in using sales management software for tracking and reporting
• Excellent cold calling and lead generation skills
• Demonstrated business development acumen
• Learn and utilize Service Titan software
• Work in both an indoor and outdoor setting
• Physically able to access attics and crawl spaces
• Able to endure weather conditions (heat, cold, wet, etc.)
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
• Must have a valid driver’s license, possess and maintain a satisfactory driving record
• Must be able to multi-task and work independently as well as contribute to the overall success of the team

Why You'll Love Working Here:

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.

• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.

• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.

• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.

• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.

• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.

• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.

• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.

• Safety First: A safety-first mindset built into every process so you go home safely every day.

• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.

• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.

• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

 

Compensation & Benefits: EEO Statement:

 

Equal Opportunity Employer

 

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.