Residential Sales HVAC Technician
Compensation: $75,000–$90,000+ annuallyPosition Type: Full-Time | Field-Based
Build Trust. Solve Problems. Drive Sales.
We are looking for a Residential Sales HVAC Technician who combines strong technical ability with the confidence to communicate solutions and close opportunities in the home.
This is a hands-on field position where you’ll diagnose, maintain, and repair residential HVAC systems while serving as a trusted advisor to homeowners. You’ll help customers understand what’s happening with their system, clearly present their options, and recommend solutions that make sense for their home and budget.
Success in this role comes down to three things: quality workmanship, an excellent customer experience, and strong sales performance.
What You'll Do
HVAC Service & Repair
- Diagnose, service, maintain, and repair residential HVAC systems
- Troubleshoot mechanical, electrical, airflow, and refrigerant-related issues
- Complete repairs efficiently while maintaining a high standard of workmanship
- Follow company procedures, safety requirements, and applicable codes
- Maintain a clean, organized, and properly stocked service vehicle
- Escalate complex technical issues when additional support is needed
Sales & Customer Solutions
- Identify opportunities to improve system performance, comfort, efficiency, and reliability
- Present homeowners with clear Good / Better / Best options
- Educate customers on available solutions, including:
- HVAC repairs and service
- System replacements
- Preventative maintenance agreements
- Indoor air quality products
- Financing options
- Meet established close-rate and average-ticket goals
- Build relationships that generate repeat customers, referrals, and 5-star reviews
Customer Experience
- Deliver a professional, friendly, and consultative experience on every service call
- Explain findings and recommendations in a way homeowners can easily understand
- Communicate pricing confidently and transparently
- Address customer questions and concerns professionally
- Treat every customer's home with care and leave the work area clean
Systems & Communication
- Accurately document diagnostics, repairs, parts used, and customer options in the CRM
- Maintain clear communication with dispatch and management regarding job status, scheduling, and parts needs
- Experience with Jobber and/or Housecall Pro is preferred
What We're Looking For
- 1–4+ years of residential HVAC field experience
- Strong understanding of residential HVAC service, maintenance, and diagnostics
- Comfortable discussing pricing and presenting options in a customer's home
- Sales-minded approach without sacrificing customer trust
- EPA Universal Certification or willingness to obtain
- Valid driver's license and acceptable driving record
- Ability to learn and effectively use field-service software and CRM systems
We'd Especially Like to Meet You If You Have
- Previous experience in a sales-driven HVAC service environment
- A proven history of strong close rates and average tickets
- Experience selling HVAC replacements, memberships, IAQ products, or upgrades
- Experience using Jobber, Housecall Pro, or similar field-service software
- Strong customer reviews or a history of generating repeat and referral business
Compensation
$75,000–$90,000+ annually, with earning potential tied to experience and performance.
If you're an HVAC technician who enjoys working with homeowners, solving problems, and turning great service into sales opportunities, we'd like to hear from you.