Communication Skills, Customer Support/Service, Detail Oriented, Driver's License, Electricity, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, HVAC, Identify Issues, Lift/Move 50 Pounds, Maintenance - HVAC, Maintenance Services, Mentoring, OSHA, Organizational Skills, Presentation/Verbal Skills, Procedure Development, Systems Maintenance, Technical Leadership, Time Management, Writing Skills
Description
We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVAC systems while delivering top-tier customer service. The Senior Service Technician will also serve as a technical leader in the field, mentoring junior technicians and representing the company with professionalism and integrity.
Responsibilities
- Install, maintain, and service HVAC equipment
- Perform maintenance and repairs when needed
- Diagnose electrical and mechanical faults with HVAC equipment
- Communicate with client to ensure work is completed to their satisfaction
- Must wear approved uniform and conduct yourself in a professional manner
- Must be on time and ready to complete the task at hand
- Submit required paperwork on a daily basis
- Maintain cleanliness of vehicle, tools, and equipment
- Attend weekly department meetings
- Ability to use the required tools to complete the required task
- Follow all safety protocols
- Understand and wear personal protection equipment (PPE)
- Follow all established procedures and standards communicated by management
Qualifications
- Customer service skills
- Ability and willingness to work standard business hours
- Detail oriented and organized
- Knowledge of HVAC equipment
- Technical aptitude
- Verbal and written communication skills
- Valid driver’s license
- OSHA 10 Certified/EPA Certified Preferred
- Ability to lift, pull, carry, push up to 50 pounds
- Ability to lift, pull, carry, push over 50 pounds with assistance of others and/or equipment
- Ability to complete repetitive tasks which may include overhead or awkward positioning
- Tasks include lifting, digging, climbing ladders, and entering small or confined spaces
Benefits
- Competitive pay
- Comprehensive health insurance (including dental and vision)
- Health Saving Account with company contribution
- Company Paid Life Insurance
- 401(k) plan with company matching
- Generous paid time off
- Paid Holidays