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HVAC Service Coordinator

GMA MECHANICAL CORP

Port Jefferson Station, NY

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Computer Skills, Construction, Customer Support/Service, Establish Priorities, High School Diploma, Intuit Quickbooks, Maintenance - HVAC, Maintenance Services, Microsoft Outlook, Microsoft Word, Office Equipment, Organizational Skills, Presentation/Verbal Skills, Printers, Telephone Skills, Time Management, Writing Skills
LOCATION
Port Jefferson Station, NY
POSTED
30+ days ago
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Service Coordinator to join our team. In this role, you will provide support to our clients and technicians, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments for service calls, communicating with technicians, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. 


Responsibilities 
  • Call supply houses to get prices on parts, and if approved, order parts
  • Schedule service calls for technicians
  • Take in service calls and dispatch service technicians.
  • Prepare quotes for customers
  • Take inventory
  • Review technician's service tickets and match the hours to their time cards
  • Monitor the vehicle tracker and prepare time sheets for payroll
  • Enter warranties
  • Maintain a relationship with the technicians
Qualifications
  • High school diploma/GED required, Associate’s degree or administrative training is preferred
  • Previous experience working in a construction office or in a similar position
  • Familiarity with standard office equipment such as printers 
  • Excellent computer skills and knowledge of Microsoft Word, Outlook, and QuickBooks
  • Highly organized with excellent time management skills and the ability to prioritize projects

About the Company

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GMA MECHANICAL CORP

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