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Hvac service manager

Rockstar Recruiting

Arlington, TX

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JOB DETAILS
SKILLS
Background Investigation, Billing, Card Processing, Coaching, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Entry, Disability Insurance, Driver's License, Educational Technology, Equal Employment Opportunity (EEO), HVAC, Leadership, Life Insurance, Maintenance - HVAC, Mentoring, On Site Support, People Management, Performance Management, Procedure Implementation, Resolve Customer Issues, Servant leadership, Staff Motivation, State Laws and Regulations, Team Lead/Manager, Team Player, Time Tracking, Tuition Reimbursement
LOCATION
Arlington, TX
POSTED
4 days ago
Join Our Rockstar Team!

We are looking for a HVAC Service Manager to become part of our dynamic and growing team!

A career with us is more than just a job. We are dedicated to fostering a culture of respect, integrity, and service. We provide the tools and support to help you succeed-not just in your career, but in all aspects of your life. Our team-oriented culture is built on putting our Customers, Employees, and Company first-and we have fun while doing it!

What We Offer:
  • Paid Time Off (PTO) in your first year
  • Paid Holidays
  • Comprehensive medical, vision, dental, life, accident, and disability insurance
  • Retirement savings with a company match
  • Company-paid life insurance
  • Tuition and training reimbursement to help you grow
What You'll Be Doing:
  • Lead and supervise HVAC Field Technicians
  • Oversee the recruitment, hiring, training, coaching, and performance management of team members
  • Motivate and inspire employees to achieve peak productivity and deliver exceptional results
  • Resolve customer issues and complaints to ensure satisfaction and high-quality service
  • Implement and monitor procedures to maintain high levels of customer satisfaction
  • Guide field technicians to ensure accurate service and maintenance calls, data entry, phone set-up, and information transfer
  • Promote a safe work environment by enforcing safety standards, procedures, and regulations
  • Build strong relationships and foster a supportive, team-driven company culture
  • Perform other duties as needed to support company goals
What We're Looking for in a Rockstar:
  • A passion for teamwork and a drive to be part of a winning team
  • A valid driver's license and a clean driving record
  • Outstanding customer service skills and the ability to lead and mentor a team
  • A strong desire to grow, develop, and train others
  • A servant leadership mentality with a motivation to succeed
  • Excellent mechanical aptitude and technical knowledge of HVAC systems
  • Ability to read and understand technical instructions and provide clear, effective communication
  • Strong diagnostic skills with the ability to explain technical information to clients in an easy-to-understand manner
  • Comfortable with software tools related to time tracking, customer billing, and credit card processing
  • Proven track record of attracting, hiring, training, and retaining HVAC field technicians (previous supervisory experience preferred)
  • Relevant HVAC certifications or licenses, as required by local and state regulations
  • Prior HVAC installation experience is a plus
  • Safety-Sensitive Position: Successful completion of a pre-employment drug screen and background check is required


Why Work With Us?

We are proud to offer equal employment opportunities to all applicants, ensuring a welcoming and inclusive environment. All employment decisions are based on business needs and individual qualifications, with no discrimination based on race, color, religion, age, sex, national origin, disability, or any other characteristic protected by law.

Job Type: Full-time

Become part of a team that values respect, integrity, and service. If you're ready to make a difference in the HVAC industry, apply today!

About the Company

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Rockstar Recruiting

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