Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, HVAC, Leadership, Maintenance - HVAC, Maintenance Services, Mentoring, Metrics, Onboarding, Operational Audit, Operational Support, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Profit & Loss, Resource Management, Schedule Development, Staff Development, Team Player
HVAC Service Manager
$105,000 - $118,000 annually, plus performance-based bonus opportunities
Chicago, IL | Full-Time 7:30 AM - 4 PM | Monday-Friday
Build Your Career with a Company That Invests in Long-Term Success!
Wantuck Comfort Solutions is a well-established, family-owned HVAC company that has proudly served the Chicagoland area for more than five decades. Since opening our doors in 1971, we have built a reputation for quality service, strong customer relationships, and a commitment to our employees.
We are seeking an HVAC Service Manager to lead our service operations, support team performance, and help drive continued growth. This is an excellent opportunity for a proven leader who enjoys developing people, improving processes, and contributing to a stable, growing organization.
Why Join Wantuck Comfort Solutions?
- Over 55 years of continuous business success
- Family-owned company with strong values and local roots
- Supportive, team-oriented work environment
- Leadership team committed to employee development
- Clear opportunities for professional growth and advancement
- Long-tenured workforce with many employees staying for decades
- Company events and team-building activities throughout the year
What You'll Do
- Lead and support HVAC service technicians and office staff
- Monitor service department performance, productivity, and customer satisfaction
- Coordinate scheduling and resource allocation to maximize efficiency
- Coach, mentor, and develop team members
- Review operational metrics and implement process improvements
- Partner with leadership to achieve department and company goals
- Help maintain high service standards and a positive customer experience
- Assist with recruiting, onboarding, and performance management
What We're Looking For
- Minimum 5 years of leadership or management experience
- Strong organizational and problem-solving skills
- Ability to motivate and develop teams
- Experience managing schedules, workflows, and operational priorities
- Excellent communication and customer service skills
- Comfortable analyzing performance metrics and driving results
- Experience working with P&L
- HVAC industry experience is a plus
- Experience with Service Titan is a plus
What We Offer
- 100% Company-paid medical insurance for Employee
- 100% Company-paid dental insurance for Employee
- 100% Company-paid vision insurance for Employee
- 401(k) with company match up to 3%
- 80 Hours of paid vacation
- 7 paid holidays
- Company-paid life insurance
- Paid training and professional development opportunities
If you're looking for a long-term career with a respected company that values its employees and provides opportunities to grow, we'd love to hear from you!
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Wantuck Comfort Solutions