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HVAC Service Manager

Synerfac Technical Staffing

Fort Lauderdale, FL

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JOB DETAILS
SKILLS
Billing, Calendar Management, Coaching, Customer Experience, Customer Satisfaction, Documentation, Driver's License, Identify Issues, Leadership, Maintenance - HVAC, Maintenance Services, Microsoft Office, Operations, Partner Sales, Preventative Maintenance, Problem Solving Skills, Profit & Loss, Profit & Loss Management, Safety/Work Safety, Staff Development, Time Management, Warehousing, Willing to Travel, Workforce Planning
LOCATION
Fort Lauderdale, FL
POSTED
30+ days ago
Summary:

An established HVAC service company is looking to hire a Service Manager in Fort Lauderdale, FL. This company provides full-service installation, maintenance, and repairs for commercial HVAC systems. The primary responsibility for this position carries end-to-end responsibility for profit and loss, overall operations, customer satisfaction, employee development, safety, and long-term growth initiatives.

Responsibilities:

* Lead and develop the Dade and Broward service organization, including technicians and warehouse teams, through coaching, training, recruiting, and consistent field engagement focused on quality, safety, and customer experience.
* Partner with service leaders statewide to ensure aligned operating standards and performance expectations.
* Oversee all daily service operations, including scheduling, workforce planning, dispatch, preventative maintenance, repairs, and special projects, ensuring timely, accurate, and high-quality execution.
* Diagnose root causes of technical issues and promote the use of digital tools to improve efficiency, documentation, and service quality.
* Review service documentation to ensure accuracy, proper billing, profitability, and prompt resolution of customer issues, warranty matters, and escalations.
* Drive service growth by encouraging technicians to identify opportunities and partnering with Sales to expand maintenance agreements and repair revenue.




Qualifications:

* 10+ years of experience in the commercial HVAC service industry is required.
* Must possess 3-5 years of leadership experience within the industry.
* Experience utilizing Microsoft Office is required. Experience with COINS and XOI is preferred.
* A Valid Driver's License and ability to travel throughout Miami-Dade/Broward counties is required.

About the Company

S

Synerfac Technical Staffing

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