HVAC SERVICE MANAGER

SecureTek Solutions
  • Middletown, CT
    2 days ago

    Job Description

    A well-established, independently owned heating oil, propane, and HVAC company, is looking for an experienced HVAC Service Manager to lead our service operation.

    This is an important leadership position for an experienced HVAC professional who understands the technical side of the business and knows how to lead technicians, manage customers, and keep a busy service department running efficiently.

    Daniels Energy, a well-established, independently owned heating oil, propane, and HVAC company, is looking for an experienced HVAC Service Manager to lead our service operation.

    This is an important leadership position for an experienced HVAC professional who understands the technical side of the business and knows how to lead technicians, manage customers, and keep a busy service department running efficiently.

    What You'll Do

    · Supervise and support our HVAC field technicians and service office staff

    · Oversee daily scheduling of service calls and maintenance visits

    · Coordinate emergency HVAC replacement installations

    · Communicate professionally with customers by phone and email

    · Help price service work and emergency replacement installations

    · Utilize and understand flat-rate pricing

    · Work closely with other department managers to provide an exceptional customer experience

    · Provide technical leadership and guidance to the service team

    What We're Looking For

    · Strong hands-on technical knowledge of HVAC systems

    · Experience with heating oil and propane systems

    · Previous experience supervising HVAC/service technicians

    · Strong customer-service and communication skills

    · Ability to manage scheduling, priorities, and a fast-paced service operation

    · Knowledge of service pricing and flat-rate pricing is a plus

    · A proven ability to lead a team and solve problems

    Strong technical expertise and prior field-supervision experience are required.

    What We Offer

    · Competitive salary and bonus program – potential compensation $125K-$155K

    · Medical insurance

    · Dental and vision coverage

    · Life insurance

    · Short-term disability

    · 401(k) – Traditional and Roth options

    · Paid sick, holiday, and vacation time

    · Company vehicle

    Ready to Take the Next Step?

    If you're an experienced HVAC professional looking for an opportunity to take the lead and make a real impact, we'd like to hear from you.

    · Supervise and support our HVAC field technicians and service office staff

    · Oversee daily scheduling of service calls and maintenance visits

    · Coordinate emergency HVAC replacement installations

    · Communicate professionally with customers by phone and email

    · Help price service work and emergency replacement installations

    · Utilize and understand flat-rate pricing

    · Work closely with other department managers to provide an exceptional customer experience

    · Provide technical leadership and guidance to the service team

    What We're Looking For

    · Strong hands-on technical knowledge of HVAC systems

    · Experience with heating oil and propane systems

    · Previous experience supervising HVAC/service technicians

    · Strong customer-service and communication skills

    · Ability to manage scheduling, priorities, and a fast-paced service operation

    · Knowledge of service pricing and flat-rate pricing is a plus

    · A proven ability to lead a team and solve problems

    Strong technical expertise and prior field-supervision experience are required.

    What We Offer

    · Competitive salary and bonus program

    · Medical insurance

    · Dental and vision coverage

    · Life insurance

    · Short-term disability

    · 401(k) – Traditional and Roth options

    · Paid sick, holiday, and vacation time

    · Company vehicle

    Ready to Take the Next Step?

    If you're an experienced HVAC professional looking for an opportunity to take the lead and make a real impact, we'd like to hear from you.

    You should be proficient in:

    • HVAC
    • HVAC Service & Installation
    • HVAC Maintenance
    • HVAC Troubleshooting
    • HVAC Repair

    Numbers & Facts

    LocationMiddletown, CT

    Skills

    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Emergency Servicesunmatched
    • HVACunmatched
    • Health Insuranceunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintenance - HVACunmatched
    • Maintenance Servicesunmatched
    • On Site Supportunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Schedule Developmentunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched

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