Communication Skills, Compensation and Benefits, Customer Escalations, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Leadership, Maintenance - HVAC, Maintenance Services, On Site Support, Operational Improvement, Operations Management, Organizational Skills, Performance Metrics, Productivity Management, Profit & Loss
QUICK APPLY - Residential Service Manager
Competitive Compensation + Bonus + Benefits
A growing and highly respected mechanical contractor is actively seeking a Residential Service Manager to lead and oversee residential HVAC service operations.
This is an excellent opportunity for a strong service leader who knows how to manage technicians, improve operations, drive customer satisfaction, and build a high-performing service department.
Responsibilities:
• Oversee daily residential HVAC service operations
• Manage and support service technicians and dispatch flow
• Improve scheduling, productivity, and customer experience
• Handle escalated customer concerns and service agreements
• Monitor department KPIs, profitability, and performance
• Help grow and strengthen the residential service division
What We're Looking For:
• Residential HVAC service leadership experience
• Strong operations and customer service background
• Experience managing technicians and field teams
• Knowledge of service agreements and maintenance programs
• Ability to lead in a fast-paced environment
• Strong communication and organizational skills
Ideal backgrounds:
Residential Service Manager
HVAC Service Supervisor
Service Operations Manager
Lead Residential Technician
HVAC Field Supervisor
interviews are being scheduled immediately.Please submit resumes to kent.waush@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.G
GPAC
Gpac’s mission is to be the preferred staffing and recruitment solution by effectively delivering and connecting talent with successful companies and organizations.
Our team, with collective experience of over 250 years, is passionate about wh
100 to 499 employees
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