Location: Centennial, CO (Denver Metro Area)
Jetson is on a mission to transition 100 million North American homes from fossil fuels to sustainable energy. As the first fully vertically integrated home electrification company, we make clean energy simple, transparent, and affordable through technology, automation, and data-driven solutions.
This is a non-selling, purely technical role focused on diagnosing, troubleshooting, and supporting residential heat pump systems.
No sales quotas. No upselling. Just technical excellence, problem-solving, and helping customers feel confident in their home energy systems.
Diagnose and troubleshoot heat pump and HVAC system performance issues
Conduct on-site walkthroughs of complex installations
Provide technical assessments and recommendations to installation teams and engineering staff
Verify system functionality, airflow, and refrigerant performance, documenting findings accurately
Support technician training by identifying installation challenges and sharing best practices
Collaborate with internal teams to ensure safe, efficient, and high-quality project completion
Maintain accurate service documentation and uphold safety standards
Work occasional overtime during peak seasons as needed
3+ years of HVAC or heat pump service technician experience
Strong knowledge of heat pump systems, controls, commissioning, and troubleshooting
Excellent diagnostic and problem-solving skills
EPA Certification (Type II or Universal) required
Strong communication and documentation abilities
Valid drivers license and ability to travel to job sites
Commitment to professionalism, safety, and customer satisfaction
$32$36 per hour
Full-time position
Health insurance (85% employer-paid)
Fully covered dental insurance
Fully covered vision insurance
Fully covered life insurance
401(k) program
Education support and professional development opportunities
Parental leave top-up
Company-provided tools and uniform
Lunch provided
Centennial, CO (Denver Metropolitan Area)